Virtual network data gateway suddently crashed - capacity license now a requirement?

[Maria1983]

Hello!

We have a Virtual Network Data Gatway set up in PowerBi to access data from Azure Blob Storage. 

This has worked wonderfully for a long time. But this morning the connection crashed and we can see that the Connection and Virtual Network Data Gateway are both offline. Why? 

When we try to create a new Virtual Network Data Gateway we are unable to do so, because it suddently requires a Capacity License (which we don't have - we have PowerBI Premium). We can see in the documentation that PowerBi Premium should be enough: 

So is this an error? Why is chosing a capacity license suddenly a prerequisite? And is this the reason our connection is down? 

Thank you very much in advance. 

Regards, 

Maria from Denmark

[mhofmann · Accepted solution]

[Maria1983]

They have removed the awareness message now, and our services are once again up and running 🙂 

Through the problem remains when creating a new data gateway, but that's less important. 

Thank you everyone 🙂

[BigJuju]

Thanks man, i was beating my head for Europe West. This was working perfectly fine for EU north though. 

[BenDuke]

Using PowerBI embedded with an activite capacity and the list is empty.

[BigJuju]

Do this- Create a fabric capacity in your azure subscription and then you will see a capacity in the drop down. The reason its empty because you arent administrating any license capacity. You can also talk to your power platform admin to get these gateways assigned a capacity if there is one exists at org level ( Fabric or premium) 

[Maria1983]

Thank you for the suggestion. 

One could create a Fabric Capacity just to make the gateway work again, but then you have to pay a minimum of 321,20 dollars a month. Surely this should not be necessary?

[rmenges]

As of this Article, it is now mandatory, that you create a Fabric Capacity... Thanks to Microsoft...
https://powerbi.microsoft.com/en-us/blog/vnet-data-gateway-for-fabric-and-power-bi-is-now-generally-...

[BigJuju]

By the way im currently running 8 gateways on single F2 SKU. 

[BigJuju]

I agree, im currently trying to find out who my power platform admin is to see if we have a capacity created for this specific purpose at org level. I didnt mean that every project has to create a private capacity for this. 

[rmenges]

MS Support says that there are issues in Europe with the Gateways. You can find it here:
Microsoft Fabric Support and Status | Microsoft Fabric

[mhofmann]

Same Problem here, need help!!

[rmenges]

Same problem here. Advice would be much appreciated. I also opened a support Ticket.

[Maria1983]

Thank you for having created a ticket. Any responses from the support team yet? 

[rmenges]

nothing reasonable till now. Keep you updated.