Suddenly unable to log into Power BI

[jkuefler88]

Hi all,

I manage an email for a client that's hosted through GoDaddy, and I've logged in with this work account to Power BI for years through the typical Microsoft login. This worked fine up until this week. As of a few days ago, when I put their email into https://app.powerbi.com, it redirects me to a GoDaddy login, and I can no-longer get into the account (GoDaddy says it doesn't exist). Is there anything I can do? Or do I need to set up a new account for them or something.

[edhans · Accepted solution]

1. You will have to contact GoDaddy to resolve this. They are a reseller and they make it INSANELY complex to manage/add/change Office 365 stuff because they like to use their UI vs Microsofts.
2. I would then migrate away from GoDaddy and get your domain hosted directly with MS to avoid this, and be able to buy licenses and products directly from MS without the GoDaddy middleman.

[jkuefler88]

Hmm ok. Just stinks that it always worked fine before this and now it doesn't as of this week. I've never had to go through any kind of Godaddy login previously for this. I set upa  Microsoft account with the email and used it for Power BI.