cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
SarahT82
New Member

Salesforce report refresh error online

Hi,

please can someone advise, we have the below error when our scheduled refresh takes place.  If we manually refresh our reports on the desktop app we dont get this error and the reports refresh. 

 

Thanks 
Sarah  

****************************************************************

 

Something went wrong

There was an error when processing the data in the dataset. Please try again later or contact support. If you contact support, please provide these details.
  • MessageThe credentials provided for the Salesforce source are invalid. (Source at https://login.salesforce.com/.) Table: Last two years - all sales.
  • Cluster URIWABI-NORTH-EUROPE-redirect.analysis.windows.net
  • Activity ID9bfa149b-fca3-49f2-a80a-fd57b4f6446f
  • Request ID28b0c1b4-943b-954e-a2e8-3fe67fdbbb68
  • Time2020-02-11 15:04:15Z
3 REPLIES 3
cARLOSPERALTA
Frequent Visitor

Hi @SarahT82  @v-jayw-msft  @kyleuk, did you find a solution to this? Thank you in advance!

 

Carlos Peralta

carlosperalta.dev

v-jayw-msft
Community Support
Community Support

Hi @SarahT82 ,

 

According to the error message "The credentials provided for the Salesforce source are invalid.", please check the data source  credentials dataset settings. Otherwise I'd like to suggest you to create support ticket.

https://powerbi.microsoft.com/en-us/support/pro/

7.PNG

 

Best Regards,

Jay

Community Support Team _ Jay Wang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Community Support Team _ Jay
If this post helps, then please consider Accept it as the solution
to help the other members find it.
kyleuk
New Member

Hi,

 

We have also started having a similar issue, only with our Salesforce connected reports and online.

Posting in the hope this will get more attention.

 

Kyle

Helpful resources

Announcements
August 2022 update 768x460.jpg

Check it Out!

Click here to learn more about the August 2022 updates!

August 1 episode 9_no_dates 768x460.jpg

The Power BI Community Show

Watch the playback when Priya Sathy and Charles Webb discuss Datamarts! Kelly also shares Power BI Community updates.

Power Platform Conf 2022 768x460.jpg

Join us for Microsoft Power Platform Conference

The first Microsoft-sponsored Power Platform Conference is coming in September. 100+ speakers, 150+ sessions, and what's new and next for Power Platform.

Top Solution Authors