Power BI Embedded Invalid Token & Regions Azure

[spyrefused]

We are having problems with our Power BI Embedded today. The specific problem is that with the same user from some computers/locations we can see the embedded report inside our web application and from others not.
The computers that can't see the report always have the same symptoms: we receive a "NotAuthorized" error code message. This is strange because we use the same token, embeddedUrl and reportId and some machines work and others don't.

What we have noticed is that in the machines that DOES NOT WORK, they try to make the request to "wabi-uk-south-redirect. analysis. windows. net" and those that do it right, make the request with the token to "wabi-west-europe-redirect. analysis. windows. net". All of our Azure services are hosted in West Europe... we believe there is a range of IPs that go by "uk" and others that go by "west-europe", is that so?

Is it a bug? Maybe we're doing something wrong? Can you set the "region" you want to work with?

Thank you, a greeting.

[v-ljerr-msft · Accepted solution]

Hi @spyrefused,

Currently, there is a known issue for embedding on Power BI Support page, which could be related. Could you wait for that issue being fixed to see if your issue persists? 

Regards