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kfrazie1
Helper I
Helper I

On-premises data gateway - Network Request Returned Unexpected Error

‎08-14-2020 02:28 PM

Background: I'm running a PowerApps application and connecting to a 2014, 32bit sql server via an on premises datagateway on a virtual machine running windows server 2016. I had the gateway up and running for months until I needed to change my password as part of company policy. When I changed my password, the gateway failed. I logged into the Gateway and tried to change the password but I had a few failures. 

The issue I'm having is "Network request returned unexpected error". I've installed and re-installed at least 5 times, and restarted the virtual machine several times. I downloaded the latest gateway version and the latest .Net version at suggested by the gateway. Prior to downloading the latest version, I re-installed an April 2020 version and  it seemed to get me further than the current version. The April version at least prompts me to select my azure AD account but when the configurator tries to show the organizational sign in it just closes and gives me an error. 

I'm really at a loss here - it's been about a week of troubleshooting and still have not found a solution. I installed the gateway on my laptop without issue but can't get it to work on the virtual machine. Any suggestions?

 

The current log file from the July 2020 on premises gateway version is as follows: 

 

EnterpriseGatewayConfigurator.exe Information: 0 : Initialize EnterpriseGatewayMainViewModel
EnterpriseGatewayConfigurator.exe Information: 0 : GetConfiguratorStateAsync
EnterpriseGatewayConfigurator.exe Information: 0 : Value SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.1\Client is not defined in registry.
EnterpriseGatewayConfigurator.exe Information: 0 : Value SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.1\Client is not defined in registry.
EnterpriseGatewayConfigurator.exe Information: 0 : Value SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client is not defined in registry.
EnterpriseGatewayConfigurator.exe Information: 0 : Value SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client is not defined in registry.
EnterpriseGatewayConfigurator.exe Information: 0 : Value SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.0\Client is not defined in registry.
EnterpriseGatewayConfigurator.exe Information: 0 : Value SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.0\Client is not defined in registry.
EnterpriseGatewayConfigurator.exe Information: 0 : Value SOFTWARE\Microsoft\.NETFramework\v4.0.30319 is not defined in registry.
EnterpriseGatewayConfigurator.exe Information: 0 : Value SOFTWARE\WOW6432Node\Microsoft\.NETFramework\v4.0.30319 is not defined in registry.
EnterpriseGatewayConfigurator.exe Information: 0 : Configuration client returned null
EnterpriseGatewayConfigurator.exe Information: 0 : Sign In
EnterpriseGatewayConfigurator.exe Warning: 0 : Cannot access default endpoint https://api.powerbi.com and start to use fallback endpoints. Exception: System.AggregateException: One or more errors occurred. ---> System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 20.42.6.2:443
at System.Net.Sockets.Socket.InternalEndConnect(IAsyncResult asyncResult)
at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)
at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
--- End of inner exception stack trace ---
at System.Net.HttpWebRequest.EndGetRequestStream(IAsyncResult asyncResult, TransportContext& context)
at System.Net.Http.HttpClientHandler.GetRequestStreamCallback(IAsyncResult ar)
--- End of inner exception stack trace ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.DataMovement.GatewayCommon.ConfiguratorClientExtensions.<DiscoverEmailProperties>d__8.MoveNext()
--- End of inner exception stack trace ---
at System.Threading.Tasks.Task`1.GetResultCore(Boolean waitCompletionNotification)
at Microsoft.PowerBI.DataMovement.GatewayCommon.ServiceEnvironmentDetailsFactory.GetEnvironment(String emailAddress)
---> (Inner Exception #0) System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 20.42.6.2:443
at System.Net.Sockets.Socket.InternalEndConnect(IAsyncResult asyncResult)
at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)
at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
--- End of inner exception stack trace ---
at System.Net.HttpWebRequest.EndGetRequestStream(IAsyncResult asyncResult, TransportContext& context)
at System.Net.Http.HttpClientHandler.GetRequestStreamCallback(IAsyncResult ar)
--- End of inner exception stack trace ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.DataMovement.GatewayCommon.ConfiguratorClientExtensions.<DiscoverEmailProperties>d__8.MoveNext()<---

EnterpriseGatewayConfigurator.exe Information: 0 : (False) MSAL 4.7.0.0 MSAL.Desktop Microsoft Windows NT 6.2.9200.0 [08/14/2020 20:30:21 - 4f8b1904-9edd-4bcc-84d2-e1ba4e6acd75] (UnknownClient: 0.0.0.0) MSAL MSAL.Desktop with assembly version '4.7.0.0'. CorrelationId(4f8b1904-9edd-4bcc-84d2-e1ba4e6acd75)
EnterpriseGatewayConfigurator.exe Information: 0 : (False) MSAL 4.7.0.0 MSAL.Desktop Microsoft Windows NT 6.2.9200.0 [08/14/2020 20:30:21 - 4f8b1904-9edd-4bcc-84d2-e1ba4e6acd75] (UnknownClient: 0.0.0.0) === InteractiveParameters Data ===
LoginHint provided: False
User provided: False
UseEmbeddedWebView: NotSpecified
ExtraScopesToConsent:
Prompt: select_account
HasCustomWebUi: False

EnterpriseGatewayConfigurator.exe Information: 0 : (False) MSAL 4.7.0.0 MSAL.Desktop Microsoft Windows NT 6.2.9200.0 [08/14/2020 20:30:21 - 4f8b1904-9edd-4bcc-84d2-e1ba4e6acd75] (UnknownClient: 0.0.0.0) === InteractiveParameters Data ===
LoginHint provided: False
User provided: False
UseEmbeddedWebView: NotSpecified
ExtraScopesToConsent:
Prompt: select_account
HasCustomWebUi: False

EnterpriseGatewayConfigurator.exe Information: 0 : (False) MSAL 4.7.0.0 MSAL.Desktop Microsoft Windows NT 6.2.9200.0 [08/14/2020 20:30:21 - 4f8b1904-9edd-4bcc-84d2-e1ba4e6acd75] (UnknownClient: 0.0.0.0)
=== Request Data ===
Authority Provided? - True
Scopes - https://analysis.windows.net/powerbi/api/user_impersonation
Extra Query Params Keys (space separated) -



Labels:
Message 1 of 20
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19 REPLIES 19
lbendlin
Super User
Super User

‎08-14-2020 05:00 PM

What part of

 

 

EnterpriseGatewayConfigurator.exe Information: 0 : Value SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client is not defined in registry

 

 

is unclear ? 🙂

 

The gateway configuration requirements keep changing. Recommend to re-read the documentation.

 

https://docs.microsoft.com/en-us/data-integration/gateway/service-gateway-tshoot 

 

If it's any consolation - it took me three weeks and several tickets to get my gateways back up after the "June Desaster".

Message 2 of 20
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kfrazie1
Helper I
Helper I
In response to lbendlin

‎08-14-2020 05:12 PM

Hi,

 

It's not clear to me. Could you provide a little more information on TLS? Do I need to adjust a registry setting? I upgraded to the latest version of .Net (4.8). Could this be part of the issue?

 

Thx

 

Keith

Message 3 of 20
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lbendlin
Super User
Super User
In response to kfrazie1

‎08-14-2020 06:53 PM

You need to patch the registry on your gateway machine to set TLS1.2 to not disabled.

 

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client]
"DisabledByDefault"=dword:00000000

 

 

Message 4 of 20
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0
kfrazie1
Helper I
Helper I
In response to lbendlin

‎08-14-2020 07:45 PM

I dont have TLS 1.2. The only folder under Protocol is SSL 2.0. Should I be creating TLS 1.2?

 

Thx

 

Keith

Message 5 of 20
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0
kfrazie1
Helper I
Helper I
In response to kfrazie1

‎08-14-2020 08:36 PM

I added TLS 1.2 to the registry. Also added DisabledByDefault and set to 0. Added Enabled and set to 1. Restarted the Virtual Machine, re-installed the Gateway, and still got a few errors.

Message 6 of 20
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lbendlin
Super User
Super User
In response to kfrazie1

‎08-15-2020 04:55 AM

Let me guess. Missing/expired certificates?

Message 8 of 20
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kfrazie1
Helper I
Helper I
In response to lbendlin

‎08-15-2020 07:02 AM 
EnterpriseGatewayConfigurator.exe Information: 0 : Initialize EnterpriseGatewayMainViewModel
EnterpriseGatewayConfigurator.exe Information: 0 : GetConfiguratorStateAsync
EnterpriseGatewayConfigurator.exe Information: 0 : Value SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.1\Client is not defined in registry.
EnterpriseGatewayConfigurator.exe Information: 0 : Value SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.1\Client is not defined in registry.
EnterpriseGatewayConfigurator.exe Information: 0 : Found SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client/Enabled data in registry, value: 1.
EnterpriseGatewayConfigurator.exe Information: 0 : Found SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client/DisabledByDefault data in registry, value: 0.
EnterpriseGatewayConfigurator.exe Information: 0 : Value SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.0\Client is not defined in registry.
EnterpriseGatewayConfigurator.exe Information: 0 : Value SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.0\Client is not defined in registry.
EnterpriseGatewayConfigurator.exe Information: 0 : Found SOFTWARE\Microsoft\.NETFramework\v4.0.30319/SchUseStrongCrypto data in registry, value: 1.
EnterpriseGatewayConfigurator.exe Information: 0 : Found SOFTWARE\WOW6432Node\Microsoft\.NETFramework\v4.0.30319/SchUseStrongCrypto data in registry, value: 1.
EnterpriseGatewayConfigurator.exe Information: 0 : Configuration client returned null
EnterpriseGatewayConfigurator.exe Information: 0 : Sign In
EnterpriseGatewayConfigurator.exe Warning: 0 : Cannot access default endpoint https://api.powerbi.com and start to use fallback endpoints. Exception: System.AggregateException: One or more errors occurred. ---> System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 20.42.6.2:443
   at System.Net.Sockets.Socket.InternalEndConnect(IAsyncResult asyncResult)
   at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)
   at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
   --- End of inner exception stack trace ---
   at System.Net.HttpWebRequest.EndGetRequestStream(IAsyncResult asyncResult, TransportContext& context)
   at System.Net.Http.HttpClientHandler.GetRequestStreamCallback(IAsyncResult ar)
   --- End of inner exception stack trace ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.PowerBI.DataMovement.GatewayCommon.ConfiguratorClientExtensions.<DiscoverEmailProperties>d__8.MoveNext()
   --- End of inner exception stack trace ---
   at System.Threading.Tasks.Task`1.GetResultCore(Boolean waitCompletionNotification)
   at Microsoft.PowerBI.DataMovement.GatewayCommon.ServiceEnvironmentDetailsFactory.GetEnvironment(String emailAddress)
---> (Inner Exception #0) System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 20.42.6.2:443
   at System.Net.Sockets.Socket.InternalEndConnect(IAsyncResult asyncResult)
   at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)
   at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
   --- End of inner exception stack trace ---
   at System.Net.HttpWebRequest.EndGetRequestStream(IAsyncResult asyncResult, TransportContext& context)
   at System.Net.Http.HttpClientHandler.GetRequestStreamCallback(IAsyncResult ar)
   --- End of inner exception stack trace ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
Message 9 of 20
8,966 Views
0
lbendlin
Super User
Super User
In response to kfrazie1

‎08-15-2020 08:46 AM 
Cannot access default endpoint https://api.powerbi.com and start to use fallback endpoints

 

Check the proxy settings on your gateway. 

https://docs.microsoft.com/en-us/data-integration/gateway/service-gateway-proxy 

 

NOTE:  For no apparent reason Microsoft have changed locations for some of the config files.  Make sure you double check against the documentation.

Message 11 of 20
8,989 Views
0
kfrazie1
Helper I
Helper I
In response to lbendlin

‎08-15-2020 12:02 PM

I ran the following line in cmd prompt: netsh winhttp show proxy

and got: Direct Access <no proxy server>.

 

The first time I installed this gateway on the server, I had no issues. The latest version also installs perfectly fine without issue on my company laptop. I didn't have to adjust anything except the services account to an account on the domain. 

I feel like I may be going down the rabbit hole here. Is there something blatantly obvious I'm missing? I've also added just about every microsoft site to the list of trusted sites in internet explorer. 

Message 12 of 20
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0
lbendlin
Super User
Super User
In response to kfrazie1

‎08-15-2020 12:41 PM

"rabbit hole" doesn't even begin to describe the gateway setup and maintenance story, especially in an actual enterprise environment (Hard to believe that you are working without proxy, but so be it). 

 

Anyway, look at the gateway logs  (in appdata under the pbigwservice account) and work on the issues in there one by one.  Try accessing the Azure Service Bus servers via trace route, look at any restrictions on port 443 etc.

 

Keep posting your error messages. There are many more options for things to go wrong.

Message 13 of 20
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0
kfrazie1
Helper I
Helper I
In response to lbendlin

‎08-15-2020 01:29 PM

I re-installed an April 2020 version. It seems to get my further along. When it asked me to provide my email address to login to the gateway, it accepts it and then prompts me to select my azure ad account. I select it and then normally it would bring me to my company's organizational sign in page but for whatever reason it does not and it errors out. It's almost like it's trying to pop up but it closes out automatically before I can even see it. I thought it was related to internet explorer pop ups but i have pop ups allowed. Here is the error now:

Starting trace on 8/15/2020 8:16:10 PM UTC
Version: 3000.31.3
UserDomainName: 
UserName: 
MachineName: 


EnterpriseGatewayConfigurator.exe Information: 0 : Initialize EnterpriseGatewayMainViewModel
EnterpriseGatewayConfigurator.exe Information: 0 : GetConfiguratorStateAsync
EnterpriseGatewayConfigurator.exe Information: 0 : Value SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.1\Client is not defined in registry.
EnterpriseGatewayConfigurator.exe Information: 0 : Value SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.1\Client is not defined in registry.
EnterpriseGatewayConfigurator.exe Information: 0 : Found SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client/Enabled data in registry, value: 1.
EnterpriseGatewayConfigurator.exe Information: 0 : Found SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client/DisabledByDefault data in registry, value: 0.
EnterpriseGatewayConfigurator.exe Information: 0 : Value SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.0\Client is not defined in registry.
EnterpriseGatewayConfigurator.exe Information: 0 : Value SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.0\Client is not defined in registry.
EnterpriseGatewayConfigurator.exe Information: 0 : Value SOFTWARE\Microsoft\.NETFramework\v4.0.30319 is not defined in registry.
EnterpriseGatewayConfigurator.exe Information: 0 : Value SOFTWARE\WOW6432Node\Microsoft\.NETFramework\v4.0.30319 is not defined in registry.
EnterpriseGatewayConfigurator.exe Information: 0 : Configuration client returned null
EnterpriseGatewayConfigurator.exe Information: 0 : Sign In
EnterpriseGatewayConfigurator.exe Warning: 0 : Cannot access default endpoint https://api.powerbi.com and start to use fallback endpoints. Exception: System.AggregateException: One or more errors occurred. ---> System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 20.42.6.2:443
   at System.Net.Sockets.Socket.InternalEndConnect(IAsyncResult asyncResult)
   at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)
   at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
   --- End of inner exception stack trace ---
   at System.Net.HttpWebRequest.EndGetRequestStream(IAsyncResult asyncResult, TransportContext& context)
   at System.Net.Http.HttpClientHandler.GetRequestStreamCallback(IAsyncResult ar)
   --- End of inner exception stack trace ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.PowerBI.DataMovement.GatewayCommon.ConfiguratorClientExtensions.<DiscoverEmailProperties>d__8.MoveNext()
   --- End of inner exception stack trace ---

 

 

Message 14 of 20
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0
kfrazie1
Helper I
Helper I
In response to kfrazie1

‎08-15-2020 01:56 PM

Also when I check the gateway logs on my laptop running July 2020, it says TLS 1.2 Client is not defined in the registry. Not sure adding those registry keys to the server were necessary since my laptop doesn't have them and it works great.

A few months ago, I enabled IIS. I wonder if that has anything to do with it...

Message 15 of 20
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0
kfrazie1
Helper I
Helper I
In response to kfrazie1

‎08-15-2020 02:08 PM

Another interestig point, when I try navigating to https://api.powerbi.com i get "This page cannot be displayed" but when I try to navigate to the website on my laptop, with the working gateway, I get HTTP403: 
This error (HTTP 403 Forbidden) means that Internet Explorer was able to connect to the website, but it does not have permission to view the webpage.

Message 16 of 20
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0
lbendlin
Super User
Super User
In response to kfrazie1

‎08-15-2020 02:16 PM 
I select it and then normally it would bring me to my company's organizational sign in page but for whatever reason it does not and it errors out. It's almost like it's trying to pop up but it closes out automatically before I can even see it.

That sounds awfully familiar.  in my case some of the trusted root certificates mysteriously went missing from my gateway cluster members. I had to manually re-add the certificates to the trusted root certificate store.

 

when I try navigating to https://api.powerbi.com i get "This page cannot be displayed"

 

As I mentioned earlier - this is what you need to work on.  Something on the machine or in your network is preventing the traffic from reaching that site.  Did you disable the Windows Firewall (or poke a hole in it for 443 outbound)?

Message 17 of 20
8,951 Views
0
kfrazie1
Helper I
Helper I
In response to lbendlin

‎08-15-2020 03:23 PM

Yes the firewall is disabled.

Message 18 of 20
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0
lbendlin
Super User
Super User
In response to kfrazie1

‎08-15-2020 03:29 PM

Use Fiddler to see where the requests are stuck.  or ask your network friends for help.

Message 19 of 20
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0
kfrazie1
Helper I
Helper I
In response to lbendlin

‎09-09-2020 07:14 PM

A co-worker figured out it was a proxy issue (only took him a few hours). If it wasn't for him, I'd still be working on it......

 

Network Proxy Settings > Script address

 

Script address needed to be configured. Why this changed all of a sudden, I have no idea. I'm told it may have been some kind of update recently. I'm just glad it's figured out. 

Message 20 of 20
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0
kfrazie1
Helper I
Helper I
In response to kfrazie1

‎08-15-2020 07:54 AM

I also got this error after playing around a bit (restarting, re-installing):

EnterpriseGatewayConfigurator.exe Information: 0 : Starting EnterpriseGatewayConfigurator, Version 3000.51.7
EnterpriseGatewayConfigurator.exe Information: 0 : Initialize EnterpriseGatewayMainViewModel
EnterpriseGatewayConfigurator.exe Information: 0 : GetConfiguratorStateAsync
EnterpriseGatewayConfigurator.exe Information: 0 : Value SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.1\Client is not defined in registry.
EnterpriseGatewayConfigurator.exe Information: 0 : Value SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.1\Client is not defined in registry.
EnterpriseGatewayConfigurator.exe Information: 0 : Found SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client/Enabled data in registry, value: 1.
EnterpriseGatewayConfigurator.exe Information: 0 : Found SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client/DisabledByDefault data in registry, value: 0.
EnterpriseGatewayConfigurator.exe Information: 0 : Value SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.0\Client is not defined in registry.
EnterpriseGatewayConfigurator.exe Information: 0 : Value SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.0\Client is not defined in registry.
EnterpriseGatewayConfigurator.exe Information: 0 : Found SOFTWARE\Microsoft\.NETFramework\v4.0.30319/SchUseStrongCrypto data in registry, value: 1.
EnterpriseGatewayConfigurator.exe Information: 0 : Found SOFTWARE\WOW6432Node\Microsoft\.NETFramework\v4.0.30319/SchUseStrongCrypto data in registry, value: 1.
EnterpriseGatewayConfigurator.exe Information: 0 : Configuration client returned null
EnterpriseGatewayConfigurator.exe Information: 0 : Sign In
EnterpriseGatewayConfigurator.exe Error: 0 : Exception: Microsoft.PowerBI.DataMovement.GatewayCommon.EmailDiscoveryServiceException: Network request returned unexpected error. ---> System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 20.42.6.2:443
   at System.Net.Sockets.Socket.InternalEndConnect(IAsyncResult asyncResult)
   at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)
   at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
   --- End of inner exception stack trace ---
   at System.Net.HttpWebRequest.EndGetRequestStream(IAsyncResult asyncResult, TransportContext& context)
   at System.Net.Http.HttpClientHandler.GetRequestStreamCallback(IAsyncResult ar)
   --- End of inner exception stack trace ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.PowerBI.DataMovement.GatewayCommon.ConfiguratorClientExtensions.<DiscoverEmailProperties>d__8.MoveNext()
   --- End of inner exception stack trace ---
   at Microsoft.PowerBI.DataMovement.GatewayCommon.ServiceEnvironmentDetailsFactory.GetEnvironment(String emailAddress, Uri endpoint, String preferredCloud)
   at Microsoft.PowerBI.DataMovement.GatewayUiCommon.WizardSignInViewModel.StartSignIn(IServiceEnvironmentDetailsFactory serviceEnvironmentDetailsFactory, ConfiguratorAzureGeo selectedGeo)
   at Microsoft.PowerBI.DataMovement.GatewayUiCommon.WizardSignInViewModel.DoNext(Object param)
   at Microsoft.PowerBI.DataMovement.GatewayUiCommon.WizardViewModelBase.DoNextWorker(Object param)
   at Microsoft.PowerBI.DataMovement.GatewayUiCommon.RelayCommand.<>c__DisplayClass19_0.<Execute>b__0()
EnterpriseGatewayConfigurator.exe Information: 0 : Update checks
EnterpriseGatewayConfigurator.exe Information: 0 : Create web request for Uri: http://www.msftncsi.com/ncsi.txt
EnterpriseGatewayConfigurator.exe Information: 0 : Response status: OK
EnterpriseGatewayConfigurator.exe Information: 0 : Create httpClient request for Uri: http://www.msftncsi.com/ncsi.txt
EnterpriseGatewayConfigurator.exe Information: 0 : Response status: OK
EnterpriseGatewayConfigurator.exe Information: 0 : Checking for PbiEgwService
EnterpriseGatewayConfigurator.exe Information: 0 : Fetch state for PbiEgwService
EnterpriseGatewayConfigurator.exe Information: 0 : Service state: Running
EnterpriseGatewayConfigurator.exe Information: 0 : Create httpclient request for Uri: http://www.msftncsi.com/ncsi.txt
EnterpriseGatewayConfigurator.exe Information: 0 : Response status: OK
EnterpriseGatewayConfigurator.exe Information: 0 : Value SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.1\Client is not defined in registry.
EnterpriseGatewayConfigurator.exe Information: 0 : Value SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.1\Client is not defined in registry.
EnterpriseGatewayConfigurator.exe Information: 0 : Found SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client/Enabled data in registry, value: 1.
EnterpriseGatewayConfigurator.exe Information: 0 : Found SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client/DisabledByDefault data in registry, value: 0.
EnterpriseGatewayConfigurator.exe Information: 0 : Value SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.0\Client is not defined in registry.
EnterpriseGatewayConfigurator.exe Information: 0 : Value SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.0\Client is not defined in registry.
EnterpriseGatewayConfigurator.exe Information: 0 : Found SOFTWARE\Microsoft\.NETFramework\v4.0.30319/SchUseStrongCrypto data in registry, value: 1.
EnterpriseGatewayConfigurator.exe Information: 0 : Found SOFTWARE\WOW6432Node\Microsoft\.NETFramework\v4.0.30319/SchUseStrongCrypto data in registry, value: 1.
Message 10 of 20
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kfrazie1
Helper I
Helper I
In response to kfrazie1

‎08-14-2020 08:38 PM 
EnterpriseGatewayConfigurator.exe Information: 0 : Starting EnterpriseGatewayConfigurator, Version 3000.51.7
EnterpriseGatewayConfigurator.exe Information: 0 : Initialize EnterpriseGatewayMainViewModel
EnterpriseGatewayConfigurator.exe Information: 0 : GetConfiguratorStateAsync
EnterpriseGatewayConfigurator.exe Information: 0 : Value SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.1\Client is not defined in registry.
EnterpriseGatewayConfigurator.exe Information: 0 : Value SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.1\Client is not defined in registry.
EnterpriseGatewayConfigurator.exe Information: 0 : Found SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client/Enabled data in registry, value: 1.
EnterpriseGatewayConfigurator.exe Information: 0 : Found SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client/DisabledByDefault data in registry, value: 0.
EnterpriseGatewayConfigurator.exe Information: 0 : Value SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.0\Client is not defined in registry.
EnterpriseGatewayConfigurator.exe Information: 0 : Value SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.0\Client is not defined in registry.
EnterpriseGatewayConfigurator.exe Information: 0 : Found SOFTWARE\Microsoft\.NETFramework\v4.0.30319/SchUseStrongCrypto data in registry, value: 1.
EnterpriseGatewayConfigurator.exe Information: 0 : Found SOFTWARE\WOW6432Node\Microsoft\.NETFramework\v4.0.30319/SchUseStrongCrypto data in registry, value: 1.
EnterpriseGatewayConfigurator.exe Information: 0 : Configuration client returned null
EnterpriseGatewayConfigurator.exe Information: 0 : Sign In
EnterpriseGatewayConfigurator.exe Error: 0 : Exception: Microsoft.PowerBI.DataMovement.GatewayCommon.EmailDiscoveryServiceException: Network request returned unexpected error. ---> System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 20.42.6.2:443
   at System.Net.Sockets.Socket.InternalEndConnect(IAsyncResult asyncResult)
   at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)
   at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
   --- End of inner exception stack trace ---
   at System.Net.HttpWebRequest.EndGetRequestStream(IAsyncResult asyncResult, TransportContext& context)
   at System.Net.Http.HttpClientHandler.GetRequestStreamCallback(IAsyncResult ar)
   --- End of inner exception stack trace ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.PowerBI.DataMovement.GatewayCommon.ConfiguratorClientExtensions.<DiscoverEmailProperties>d__8.MoveNext()
   --- End of inner exception stack trace ---
   at Microsoft.PowerBI.DataMovement.GatewayCommon.ServiceEnvironmentDetailsFactory.GetEnvironment(String emailAddress, Uri endpoint, String preferredCloud)
   at Microsoft.PowerBI.DataMovement.GatewayUiCommon.WizardSignInViewModel.StartSignIn(IServiceEnvironmentDetailsFactory serviceEnvironmentDetailsFactory, ConfiguratorAzureGeo selectedGeo)
   at Microsoft.PowerBI.DataMovement.GatewayUiCommon.WizardSignInViewModel.DoNext(Object param)
   at Microsoft.PowerBI.DataMovement.GatewayUiCommon.WizardViewModelBase.DoNextWorker(Object param)
   at Microsoft.PowerBI.DataMovement.GatewayUiCommon.RelayCommand.<>c__DisplayClass19_0.<Execute>b__0()
EnterpriseGatewayConfigurator.exe Information: 0 : Update checks
EnterpriseGatewayConfigurator.exe Information: 0 : Create web request for Uri: http://www.msftncsi.com/ncsi.txt
EnterpriseGatewayConfigurator.exe Information: 0 : Response status: OK
EnterpriseGatewayConfigurator.exe Information: 0 : Create httpClient request for Uri: http://www.msftncsi.com/ncsi.txt
EnterpriseGatewayConfigurator.exe Information: 0 : Response status: OK
EnterpriseGatewayConfigurator.exe Information: 0 : Checking for PbiEgwService
EnterpriseGatewayConfigurator.exe Information: 0 : Fetch state for PbiEgwService
EnterpriseGatewayConfigurator.exe Information: 0 : Service state: Running
EnterpriseGatewayConfigurator.exe Information: 0 : Create httpclient request for Uri: http://www.msftncsi.com/ncsi.txt
EnterpriseGatewayConfigurator.exe Information: 0 : Response status: OK
EnterpriseGatewayConfigurator.exe Information: 0 : Value SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.1\Client is not defined in registry.
EnterpriseGatewayConfigurator.exe Information: 0 : Value SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.1\Client is not defined in registry.
EnterpriseGatewayConfigurator.exe Information: 0 : Found SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client/Enabled data in registry, value: 1.
EnterpriseGatewayConfigurator.exe Information: 0 : Found SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client/DisabledByDefault data in registry, value: 0.
EnterpriseGatewayConfigurator.exe Information: 0 : Value SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.0\Client is not defined in registry.
EnterpriseGatewayConfigurator.exe Information: 0 : Value SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.0\Client is not defined in registry.
EnterpriseGatewayConfigurator.exe Information: 0 : Found SOFTWARE\Microsoft\.NETFramework\v4.0.30319/SchUseStrongCrypto data in registry, value: 1.
EnterpriseGatewayConfigurator.exe Information: 0 : Found SOFTWARE\WOW6432Node\Microsoft\.NETFramework\v4.0.30319/SchUseStrongCrypto data in registry, value: 1.
Message 7 of 20
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