Old date in usage metrics report

[Sanskruti]

Hello everyone,
My new usage metric report is showing old date. When i used the old usage metric report it shows the correct data for few reports only. 

What is causing this problem and how can i fix it? 
I read other post in the community but i didnt get it. 

Thanks in advance.

[Fanz]

Hi there! Did anyone come across a resolution for this? I'm experiencing a similar issue. Thanks!

[v-xiaoyan-msft]

Hi @Sanskruti ,

Power BI generates a pre-built report with usage metrics for the last 30 days. If you’re looking for data older than this, it might not appear in the new usage metrics report.

New vs. Old Usage Metrics Report: The new “improved” usage metrics report only includes reports that have been opened in the past 30 days, while the previous version covers the past 90 days. If a report isn’t included in the new usage metrics report, it likely hasn’t been used in more than 30 days.

For more you may refer to：

Monitor usage metrics in workspaces (preview) - Power BI | Microsoft Learn

Best regards.
Community Support Team_Caitlyn

[Sanskruti]

Thanks for replying @v-xiaoyan-msft 
The reports are in use. The credentials were expired. We even re-entered the credentials but still facing the issue.