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factory Frequent Visitor
Frequent Visitor

My account disabled

Hi

I used Power BI Pro trial. and a few days passed, trial expired.
Then I had left it for several days
Today, Log in to dashbord, and saw 403 error
https://app.powerbi.com/ErrorPage?code=403&errorType=UserAccountDisabled

『このページを表示するアクセス権がありません。』

What's this? Where should I ask for help?

 2017-11-29 08_36_11-regene_edge - [E__working_lamcrate_cybozu_keiki_Project_Regene_regene_edge] - ...png

3 REPLIES 3
v-jiascu-msft Super Contributor
Super Contributor

Re: My account disabled

Hi @factory,

 

If I open this link, I get the same error message (maybe, I know little Japanese). So please log in Power BI with this link: https://app.powerbi.com/

1. Is the Dashboard shared with you?

2. Did your admin of your Organization remove your account or the Power BI license (free)?

 

Best Regards!

Dale

Community Support Team _ Dale
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
v-jiascu-msft Super Contributor
Super Contributor

Re: My account disabled

Hi @factory,

 

How is the issue now?

 

Could you please mark the proper answer as solution or share the solution if it's convenient for you? That will be a big help to the others.

 

Best Regards!
Dale

Community Support Team _ Dale
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
factory Frequent Visitor
Frequent Visitor

Re: My account disabled

Sorry, too late.

 

I solved it by deleting the user from the administration screen of Office 365 with another account and re-registering it.

So your second advice was helpful

Thank you very much.

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