Funnel Plot Not Showing

[TomTomTom]

Hi,

I'm using the Funnel Plot (from the PowerBI Marketplace) in a number of reports that are published through SharePoint for colleagues to consume internally.

Recently, they have all stopped working - but they still work in Desktop versions of the same reports.

An example of an error message is below.

Any help greatly apprecaited - it's an important part of our work...

_______

Missing Dependency For A Known R Package
Package 'plotly' has a dependency that is currently unavailable
Please try again later or contact support. If you contact support, please provide these details.
Activity ID: 8d078159-6bd7-4be6-afbe-8f9b1ab48c08
Request ID: 273f44e5-cca7-69c9-17c3-0ecc46f7a805
Correlation ID: 635579a9-8e5a-5da5-4f56-00763e318119
Time: Tue Feb 25 2020 10:30:29 GMT+0000 (Greenwich Mean Time)
Service version: 13.0.12439.190
Client version: 2002.3.018
Cluster URI: https://wabi-uk-south-b-primary-redirect.analysis.windows.net/

[v-easonf-msft]

Hi , @TomTomTom 

It's a known issue listed in Support site, please keep an eye on the status of this issue there. 

More details ,please refer to this post:

https://community.powerbi.com/t5/Issues/Anyone-else-having-issues-with-plotly/idi-p/944863

Best Regards,
Community Support Team _ Eason
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Mariusz]

Hi @TomTomTom 

Check if your version of the custom visual is up to date, if not download the custom visual again and test if it is visible.

Best Regards,
Mariusz

If this post helps, then please consider Accepting it as the solution.

Please feel free to connect with me.
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