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Hi,
I'm using the Funnel Plot (from the PowerBI Marketplace) in a number of reports that are published through SharePoint for colleagues to consume internally.
Recently, they have all stopped working - but they still work in Desktop versions of the same reports.
An example of an error message is below.
Any help greatly apprecaited - it's an important part of our work...
_______
Missing Dependency For A Known R Package
Package 'plotly' has a dependency that is currently unavailable
Please try again later or contact support. If you contact support, please provide these details.
Activity ID: 8d078159-6bd7-4be6-afbe-8f9b1ab48c08
Request ID: 273f44e5-cca7-69c9-17c3-0ecc46f7a805
Correlation ID: 635579a9-8e5a-5da5-4f56-00763e318119
Time: Tue Feb 25 2020 10:30:29 GMT+0000 (Greenwich Mean Time)
Service version: 13.0.12439.190
Client version: 2002.3.018
Cluster URI: https://wabi-uk-south-b-primary-redirect.analysis.windows.net/
Hi , @TomTomTom
It's a known issue listed in Support site, please keep an eye on the status of this issue there.
More details ,please refer to this post:
https://community.powerbi.com/t5/Issues/Anyone-else-having-issues-with-plotly/idi-p/944863
Best Regards,
Community Support Team _ Eason
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Hi @TomTomTom
Check if your version of the custom visual is up to date, if not download the custom visual again and test if it is visible.