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Hi,
I use an on-premises data gateway (personal mode) to refresh data stored in Excel files on the server of my company. It worked perfectly for the last 2 months and suddenly it stopped last tuesday for no obvious reason.
It gives me this error :
Datasource error : | {"error":{"code":"DM_GWPipeline_Gateway_SignatureNotMatchCredentialError","pbi.error":{"code":"DM_GWPipeline_Gateway_SignatureNotMatchCredentialError","parameters":{},"details":[],"exceptionCulprit":1}}} Table: TBL_LOCATION. |
URI du cluster: | WABI-WEST-EUROPE-redirect.analysis.windows.net |
ID d'activité: | 3634d8a6-8094-43cd-b76e-8ecee4fd5bbf |
ID de demande: | 83a4a888-fe40-9971-491b-8e6acdb56a8e |
Heure: | 2020-08-18 07:07:32Z |
And when I try to edit credentials I got this :
In english, it says that the update of credentials failed because the specified account doesn't exist.
To fix this I tried to update the gateway, and also uninstall to install again the gateaway but it didn't change anything.
Any idea to help me cope with this error will be appreciated.
Thanks in advance,
Cado
Solved! Go to Solution.
Hi @Cado_one
Kindly refer to the posts whether help.
https://community.powerbi.com/t5/Service/Power-BI-Account-do-not-Exists/td-p/230806
if not, please kindly raise it to the support team for better research:
https://powerbi.microsoft.com/en-us/support/
Hi @Cado_one
Kindly refer to the posts whether help.
https://community.powerbi.com/t5/Service/Power-BI-Account-do-not-Exists/td-p/230806
if not, please kindly raise it to the support team for better research:
https://powerbi.microsoft.com/en-us/support/
Hi @v-diye-msft
Thank you very much for your answer.
After investigation, the password of the domain owner was effectively changed.
Have a nice day.
Cado
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