Direct publishing to Power BI service via Power Update not working

[BobLebowski]

Description of issue:
1. Scheduled refresh for pbix file created in Power Update
2. Job is running and finished without any error
3. In Power BI service data set and report for that job remain the same. No refresh.

I tried to reinstall Power Bi desktop but no joy so far.
However,  pbix files and direct file publishing via Power update created few weeks ago are working fine.
Does anyone have the same issue? 

[v-caliao-msft]

@BobLebowski,

What do you mean by "Power Update"? Currently, the issue is cannot schedule refresh you report, right? Here is a document that describe how to troubleshoot data refresh on Power BI, please refer to the link below,

https://docs.microsoft.com/en-us/power-bi/refresh-troubleshooting-refresh-scenarios

If this is not what you want, please provide us more detail information about your issue.

• What's the data source of you report?
• Did you use gateway?
• Can you refresh data manually?

Regards,

Charlie Liao

[BobLebowski]

Hi

Thank you for the replay

Power Update is a tool which I'm using to schedule refreshing reports and data sources in Power BI

http://poweronbi.com/power-update/
Mabey this is not ticket for this forum, but I just wanted to check is anyone else have the same issue.
Data source is just an excel file
Yes, I can refresh data manually and I’m using gateway.

[BobLebowski · Accepted solution]

I just recieved solutions from Power Update team (if someone have same issue):

Please upgrade to the latest version of Power Update by completing the following steps:
• Please back up all .config files from: C:\Program Files\PowerPlanner\Power Update
• Upgrade to the latest version from here: http://www.power-planner.com/Portals/0/Downloads/PowerUpdateSetup_x64.msi
• Copy back the .config files to C:\Program Files\PowerPlanner\Power Update
• If you are using Excel 2016 copy all files from C:\Program Files\PowerPlanner\Power Update\xl2016 to C:\Program Files\PowerPlanner\Power Update

I will close this ticket now.

Thanks