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ksipe
Frequent Visitor

Data Disappears from my UI

I have been experiencing an issue after I publish to my workspace. Immediately after the publish I see data in all pages. However, after I work a bit in the dashboard, I will got to a few pages and see that the data is empty. Each of these 3 pages contain elements from a particular join. But everything looks fine with the join when a investigate.

Is I publish again, the same cycle occurs. I have even deleted the dashboard from the production workspace and then publish as new. Same issue. 

This makes the dashboard unworkable by my executive users.

Please help?

1 REPLY 1
GilbertQ
Super User
Super User

Hi @ksipe 

 

Can you make sure that you have clicked on the reset to default button.

 

Also what happens when you upload your dataset, it also automatically refreshes them in the background. If you can make sure that your underlying data source has got the data to be refreshed?





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