Dashboard not showing any results in the visualisations

[Anonymous]

I have dashboards setup and have been viewing these succesfully for some time now.

Since 9:45am this morning these dashboards are just showing spinning icons at each positions of the visualisationa and filters. 

No results are shown!

Any help please.  

[v-xicai]

Hi  @Anonymous ,

Does that make sense? If so, kindly mark my answer as a solution to help others having the similar issue and close the case. If not, let me know and I'll try to help you further.

Best regards

Amy

[v-xicai · Accepted solution]

Hi @Anonymous ,

1.Check if the Network connection works fine.

2.Check if your license or your organization license expire. You can refer to the license links: https://docs.microsoft.com/en-us/power-bi/service-admin-purchasing-power-bi-pro, https://docs.microsoft.com/en-us/power-bi/service-admin-licensing-organization.

3.If the dataset has a gateway, please check the gateway is online and be configured correctly. See:On-premises data gateway .

4.Check the schedule refresh configuration. See:Configure scheduled refresh.

5.Check if the data source is changed.

5.Upgrade the gateway.

6.Check if your account is in the app workspace group or other specific groups now. Or your account permission may be changed .

You may resolve the issue via the troubleshooting link :https://docs.microsoft.com/en-us/power-bi/refresh-troubleshooting-refresh-scenarios .

Best Regards,

Amy

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.