Cognitive Services (AI Insights) in Premium not working?

[pbiuser10]

I have a premium capacity, my workspace is clearly in the premium capacity.

I am trying to use the Cognitive Services for sentiment scoring in dataflows.

My AI insights is ON and has worked in the past.   It worked Friday.   Now, this AM, I am getting the following message:

"You dont have any access to AI functions at this time"   

I am signed in just fine as the same user (admin) that I was Friday.   Is the service down?   

[v-yuta-msft]

@pbiuser10 ,

This is a known issue. Please read awareness below:

Ability to apply automated Machine Learning models to dataflows in Power BI has been restored. ML models return predictions when applied, but row-level explanations are not available yet. Users must retrain their ML models before applying them to the data. Engineers are actively working on a fix and expected to be deployed by 5/31/2019.

Community Support Team _ Jimmy Tao

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[pbiuser10 · Accepted solution]

Thanks - but this is the Cognitive Services portion of DFs, not the AutoML feature I am referring to.   

[rburns]

Bit of a long-shot since your post is a few months old @pbiuser10  - but I'm experiencing the same thing and I'm wondering if you managed to find a solution? 

[SWilson_GS]

I'm experiencing the same. @rburns, did you find a solution?

[v-yuta-msft]

@pbiuser10 ,

If this issue still persists, I would suggest you to create a support ticket here.

Community Support Team _ Jimmy Tao

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.