cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Chandrarao Regular Visitor
Regular Visitor

Chart contents disappears after scheduled refresh

After daily scheduled refresh one report lost data in 5 charts. When refreshed and published via PowerBI Desktop the charts shows data again.

Please someone explain why data disappeares after scheduled refresh.

1 ACCEPTED SOLUTION

Accepted Solutions
Chandrarao Regular Visitor
Regular Visitor

Re: Chart contents disappears after scheduled refresh

Below solution is working for me!

 

Data refresh in power bi is full and not delta. So every time you refresh dataset in power bi service it is replaced by what is in your data source. So the fact that you're seeing lesser number of rows in power bi service may be due to number of rows less in your data source at the time of refresh.

 

When you configure a time for scheduled refresh, there can be a delay of up to one hour before it begins. Make sure the Enterprise Gateway is running and you edit correct credentials. Then you can check if the refresh occurred times within a period in Refresh History. 

 

For reference go through the link: https://powerbi.microsoft.com/en-us/documentation/powerbi-refresh-data/

View solution in original post

4 REPLIES 4
Super User
Super User

Re: Chart contents disappears after scheduled refresh

@Chandrarao 

It could be a bug.

Are you a Free or Pro User

What is your data source and where is it stored (location: On premises, Online)

Do you have a gateway set up? If so, which one and how long ago was it that you got the latest version?

 

 

edit: fix words


Looking for more Power BI tips, tricks & tools? Check out PowerBI.tips the site I co-own with Mike Carlo. Also, if you are near SE WI? Join our PUG Milwaukee Brew City PUG
Chandrarao Regular Visitor
Regular Visitor

Re: Chart contents disappears after scheduled refresh

Below solution is working for me!

 

Data refresh in power bi is full and not delta. So every time you refresh dataset in power bi service it is replaced by what is in your data source. So the fact that you're seeing lesser number of rows in power bi service may be due to number of rows less in your data source at the time of refresh.

 

When you configure a time for scheduled refresh, there can be a delay of up to one hour before it begins. Make sure the Enterprise Gateway is running and you edit correct credentials. Then you can check if the refresh occurred times within a period in Refresh History. 

 

For reference go through the link: https://powerbi.microsoft.com/en-us/documentation/powerbi-refresh-data/

View solution in original post

jnogle Frequent Visitor
Frequent Visitor

Re: Chart contents disappears after scheduled refresh

I've been seeing the same behavior for several days now. Everything looks fine until the scheduled refresh occurs. Then, when the page is loaded, the charts and other content are displayed for a second before everything disappears. If I refresh the page, content is displayed correctly for a second, then disappears again.

 

I've verified the data exists when inspecting with Excel. I've tried deleting the dataset and republishing, at which point everything works fine until the next scheduled refresh.

 

The datasource is a database within the company. There is one local, manually created table. We use a gateway hosted by our team.

Microsoft v-ljerr-msft
Microsoft

Re: Chart contents disappears after scheduled refresh

Hi @Chandrarao,

 

Great to hear the problem got resolved! Could you accept your last reply as solution to help others who may have similar issue easily find the answer and close this thread?Smiley Happy

 

Regards

Helpful resources

Announcements
New Topics Started Badges Coming

New Topics Started Badges Coming

We're releasing new versions of the badge that everyone's talking about. ;) Check your inbox for notifications.

MBAS 2020

Save the new date (and location)!

Our business applications community is growing—so we needed a different venue, resulting in a new date and location. See you there!

Difinity Conference

Difinity Conference

The largest Power BI, Power Platform, and Data conference in New Zealand

Power Platform 2019 release wave 2 plan

Power Platform 2019 release wave 2 plan

Features releasing from October 2019 through March 2020

Top Solution Authors
Top Kudoed Authors (Last 30 Days)