Account

[jvnobrega]

At the end of 2023 I used my login ( ****@****.onmicrosoft.com) to publish a dashboard on Power BI Service, however I had lost this login ( ****@****.onmicrosoft.com, not the password) and I can't access my files. How can I recover? 

[v-zhengdxu-msft · Accepted solution]

Hi @jvnobrega 

Thanks for the reply from @Idrissshatila , please allow me to provide another insight:

Please contact your O365 organization administrator, who can see all members and their accounts in the admin portal.

This link may help:

Add or remove members from Microsoft 365 groups - Microsoft 365 admin | Microsoft Learn

Best Regards

Zhengdong Xu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Idrissshatila]

Hello @jvnobrega ,

isn't it like saved somewhere in your browser history, because there's no way to recover it if you don't know the email.