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adrianwak
Regular Visitor

chart pies slow performance on safari

We have updated power bi report server to january 2023 version. After that reports with chart pies don't work smoothly on safari. After selecting for egzample one country in table other tables and chart show data conectetd to that country, but safari couldn't reload the page. When we change chart pies to egzample 100% stacked bar chart work fine. There is no problem on chrome browser.

 

We have noticed that reports with chart pie use a lot of ram. Below screen after opening report and after selecting one country or other dimension

adrianwak_0-1679049419940.png

after a while we get a message "This webpage was reloaded because the error occurred".

 

We updated mac/safari to lastest versions, cleared cookies, changed privacy preferences like "Block all cookies" and "Prevent cross-site tracking" (as not selected) and that didn't help.

 

Report data source is olap cube and charts presents basic measure as valume of sales. Before update that problem didn't exists.

How fix that problem?

 

Thanks,

Adrian

 

1 REPLY 1
d_gosbell
Super User
Super User

You would need to raise a support ticket with Microsoft for this, I don't think it's something we could fix over the community forums.

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