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Error in configuring Power BI Gateway Timeout

Hello! I have installed PowerBI enterprise gateway successfully. But after clicking Configure I recieved an error message below. Our network administrator said that outbound traffic is not filtered. Windows firewall is turned off. I try to run EnterpriseGatewayConfigurator.exe /troubleshoot but application has stopped. Any suggestion?

 

Failed to update gateway details.  Please try again.
Error updating gateway configuration.
Server stack trace: 
at System.ServiceModel.Channels.ServiceChannel.ThrowIfFaultUnderstood(Message reply, MessageFault fault, String action, MessageVersion version, FaultConverter faultConverter)
at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc)
at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)
Exception rethrown at [0]: 
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at Microsoft.PowerBI.DataMovement.Pipeline.InternalContracts.IGatewayConfigurationService.UpdateGatewayConfiguration(UpdateGatewayConfigurationRequest request)
at Microsoft.PowerBI.DataMovement.Pipeline.GatewayClient.GatewayConfigurationClient.UpdateGatewayConfiguration(UpdateGatewayConfigurationRequest request)An ExceptionDetail, likely created by IncludeExceptionDetailInFaults=true, whose value is:
Microsoft.PowerBI.DataMovement.Pipeline.Diagnostics.CouldNotUpdateGatewayConfigurationException: Error updating gateway configuration. ----> Microsoft.ServiceBus.AuthorizationFailedException: Generic: ExpiredToken: ----> Microsoft.ServiceBus.Messaging.Amqp.AmqpException: ExpiredToken:
Server stack trace:

Exception rethrown at [0]: 
at Microsoft.ServiceBus.Common.AsyncResult.End[TAsyncResult](IAsyncResult result)
at Microsoft.ServiceBus.Messaging.Amqp.AmqpObject.OpenAsyncResult.End(IAsyncResult result)
at Microsoft.ServiceBus.Messaging.Amqp.DuplexAmqpLink.OnOperationComplete(AmqpObject link, IAsyncResult result, Boolean isOpen)
Exception rethrown at [1]: 
at Microsoft.ServiceBus.Common.AsyncResult.End[TAsyncResult](IAsyncResult result)
at Microsoft.ServiceBus.Messaging.Amqp.AmqpObject.OpenAsyncResult.End(IAsyncResult result)
at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)
--- End of inner ExceptionDetail stack trace ---
Server stack trace: 
at Microsoft.ServiceBus.RelayedOnewayListener.RelayedOnewayAmqpListenerClient.AmqpRelayedConnection.Open(TimeSpan timeout)
at Microsoft.ServiceBus.RelayedOnewayListener.RelayedOnewayAmqpListenerClient.GetOrCreateConnection(Uri via, TimeSpan timeout)
at Microsoft.ServiceBus.RelayedOnewayListener.RelayedOnewayAmqpListenerClient.Connect(TimeSpan timeout)
at Microsoft.ServiceBus.RelayedOnewayTcpClient.EnsureConnected(TimeSpan timeout, Boolean isRetry)
at Microsoft.ServiceBus.RelayedOnewayTcpClient.OnOpen(TimeSpan timeout)
at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)
at Microsoft.ServiceBus.RelayedOnewayListener.OnOpen(TimeSpan timeout)
at Microsoft.ServiceBus.Channels.RefcountedCommunicationObject.Open(TimeSpan timeout)
at Microsoft.ServiceBus.RelayedOnewayChannelListener.OnOpen(TimeSpan timeout)
at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)
at System.ServiceModel.Dispatcher.ChannelDispatcher.OnOpen(TimeSpan timeout)
at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)
at System.ServiceModel.ServiceHostBase.OnOpen(TimeSpan timeout)
at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)
at Microsoft.ServiceBus.RelayedSocketListener.Open(TimeSpan timeout)
at Microsoft.ServiceBus.Channels.BufferedConnectionListener.Open(TimeSpan timeout)
at Microsoft.ServiceBus.SocketConnectionTransportManager.OnOpen(TimeSpan timeout)
at Microsoft.ServiceBus.Channels.TransportManager.Open(TimeSpan timeout, TransportChannelListener channelListener)
at Microsoft.ServiceBus.Channels.TransportManagerContainer.Open(TimeSpan timeout, SelectTransportManagersCallback selectTransportManagerCallback)
at Microsoft.ServiceBus.Channels.TransportManagerContainer.OpenOrCloseAsyncResult.OnScheduled()
Exception rethrown at [0]: 
at Microsoft.ServiceBus.Common.AsyncResult.End[TAsyncResult](IAsyncResult result)
at Microsoft.ServiceBus.Channels.ConnectionOrientedTransportChannelListener.OnEndOpen(IAsyncResult result)
at Microsoft.ServiceBus.Common.ChainedAsyncResult.Begin1Completed(IAsyncResult result)
at Microsoft.ServiceBus.Common.ChainedAsyncResult.Begin1Callback(IAsyncResult result)
Exception rethrown at [1]: 
at System.Runtime.AsyncResult.End[TAsyncResult](IAsyncResult result)
at System.ServiceModel.Channels.CommunicationObject.EndOpen(IAsyncResult result)
at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.ServiceModel.ServiceHostController.<ExecuteRunnerIterationAsync>d__12.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.ServiceModel.ServiceHostController.<StartRunnerAsync>d__e.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.ServiceModel.ServiceHostController.StopHandle.<StartRunnerAsync>d__19.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.ServiceModel.GatewayServiceHost.<UpdateConfigurationImpl>d__0.MoveNext()
--- End of inner ExceptionDetail stack trace ---
at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.ServiceModel.GatewayServiceHost.<UpdateConfigurationImpl>d__0.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at Microsoft.PowerBI.DataMovement.Pipeline.Common.TaskUtils.ExtendedWait(Task task, TimeSpan timeout)
at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.ServiceModel.GatewayServiceHost.UpdateConfiguration(GatewayConfiguration configuration)
at Microsoft.PowerBI.DataMovement.Pipeline.Common.Diagnostics.PipelineTelemetryService.ExecuteInActivity(PipelineActivityType pipelineActivityType, Action action)
at SyncInvokeUpdateGatewayConfiguration(Object , Object[] , Object[] )
at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)
at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage11(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)

 

 

1 REPLY 1
Super User
Super User

Re: Error in configuring Power BI Gateway Timeout

Seems to read like some sort of proxy issue. I assume you are looking at the troubleshooting guide here:

https://powerbi.microsoft.com/en-us/documentation/powerbi-gateway-enterprise-tshoot/

 

Have you checked out the manual proxy configuration instructions here:

https://msdn.microsoft.com/library/kd3cf2ex.aspx

 


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