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Hello! I have installed PowerBI enterprise gateway successfully. But after clicking Configure I recieved an error message below. Our network administrator said that outbound traffic is not filtered. Windows firewall is turned off. I try to run EnterpriseGatewayConfigurator.exe /troubleshoot but application has stopped. Any suggestion?
Failed to update gateway details. Please try again. Error updating gateway configuration. Server stack trace: at System.ServiceModel.Channels.ServiceChannel.ThrowIfFaultUnderstood(Message reply, MessageFault fault, String action, MessageVersion version, FaultConverter faultConverter) at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc) at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout) at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation) at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message) Exception rethrown at [0]: at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) at Microsoft.PowerBI.DataMovement.Pipeline.InternalContracts.IGatewayConfigurationService.UpdateGatewayConfiguration(UpdateGatewayConfigurationRequest request) at Microsoft.PowerBI.DataMovement.Pipeline.GatewayClient.GatewayConfigurationClient.UpdateGatewayConfiguration(UpdateGatewayConfigurationRequest request)An ExceptionDetail, likely created by IncludeExceptionDetailInFaults=true, whose value is: Microsoft.PowerBI.DataMovement.Pipeline.Diagnostics.CouldNotUpdateGatewayConfigurationException: Error updating gateway configuration. ----> Microsoft.ServiceBus.AuthorizationFailedException: Generic: ExpiredToken: ----> Microsoft.ServiceBus.Messaging.Amqp.AmqpException: ExpiredToken: Server stack trace: Exception rethrown at [0]: at Microsoft.ServiceBus.Common.AsyncResult.End[TAsyncResult](IAsyncResult result) at Microsoft.ServiceBus.Messaging.Amqp.AmqpObject.OpenAsyncResult.End(IAsyncResult result) at Microsoft.ServiceBus.Messaging.Amqp.DuplexAmqpLink.OnOperationComplete(AmqpObject link, IAsyncResult result, Boolean isOpen) Exception rethrown at [1]: at Microsoft.ServiceBus.Common.AsyncResult.End[TAsyncResult](IAsyncResult result) at Microsoft.ServiceBus.Messaging.Amqp.AmqpObject.OpenAsyncResult.End(IAsyncResult result) at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization) --- End of inner ExceptionDetail stack trace --- Server stack trace: at Microsoft.ServiceBus.RelayedOnewayListener.RelayedOnewayAmqpListenerClient.AmqpRelayedConnection.Open(TimeSpan timeout) at Microsoft.ServiceBus.RelayedOnewayListener.RelayedOnewayAmqpListenerClient.GetOrCreateConnection(Uri via, TimeSpan timeout) at Microsoft.ServiceBus.RelayedOnewayListener.RelayedOnewayAmqpListenerClient.Connect(TimeSpan timeout) at Microsoft.ServiceBus.RelayedOnewayTcpClient.EnsureConnected(TimeSpan timeout, Boolean isRetry) at Microsoft.ServiceBus.RelayedOnewayTcpClient.OnOpen(TimeSpan timeout) at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout) at Microsoft.ServiceBus.RelayedOnewayListener.OnOpen(TimeSpan timeout) at Microsoft.ServiceBus.Channels.RefcountedCommunicationObject.Open(TimeSpan timeout) at Microsoft.ServiceBus.RelayedOnewayChannelListener.OnOpen(TimeSpan timeout) at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout) at System.ServiceModel.Dispatcher.ChannelDispatcher.OnOpen(TimeSpan timeout) at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout) at System.ServiceModel.ServiceHostBase.OnOpen(TimeSpan timeout) at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout) at Microsoft.ServiceBus.RelayedSocketListener.Open(TimeSpan timeout) at Microsoft.ServiceBus.Channels.BufferedConnectionListener.Open(TimeSpan timeout) at Microsoft.ServiceBus.SocketConnectionTransportManager.OnOpen(TimeSpan timeout) at Microsoft.ServiceBus.Channels.TransportManager.Open(TimeSpan timeout, TransportChannelListener channelListener) at Microsoft.ServiceBus.Channels.TransportManagerContainer.Open(TimeSpan timeout, SelectTransportManagersCallback selectTransportManagerCallback) at Microsoft.ServiceBus.Channels.TransportManagerContainer.OpenOrCloseAsyncResult.OnScheduled() Exception rethrown at [0]: at Microsoft.ServiceBus.Common.AsyncResult.End[TAsyncResult](IAsyncResult result) at Microsoft.ServiceBus.Channels.ConnectionOrientedTransportChannelListener.OnEndOpen(IAsyncResult result) at Microsoft.ServiceBus.Common.ChainedAsyncResult.Begin1Completed(IAsyncResult result) at Microsoft.ServiceBus.Common.ChainedAsyncResult.Begin1Callback(IAsyncResult result) Exception rethrown at [1]: at System.Runtime.AsyncResult.End[TAsyncResult](IAsyncResult result) at System.ServiceModel.Channels.CommunicationObject.EndOpen(IAsyncResult result) at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization) --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.ServiceModel.ServiceHostController.<ExecuteRunnerIterationAsync>d__12.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.ServiceModel.ServiceHostController.<StartRunnerAsync>d__e.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.ServiceModel.ServiceHostController.StopHandle.<StartRunnerAsync>d__19.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.ServiceModel.GatewayServiceHost.<UpdateConfigurationImpl>d__0.MoveNext() --- End of inner ExceptionDetail stack trace --- at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.ServiceModel.GatewayServiceHost.<UpdateConfigurationImpl>d__0.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at Microsoft.PowerBI.DataMovement.Pipeline.Common.TaskUtils.ExtendedWait(Task task, TimeSpan timeout) at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.ServiceModel.GatewayServiceHost.UpdateConfiguration(GatewayConfiguration configuration) at Microsoft.PowerBI.DataMovement.Pipeline.Common.Diagnostics.PipelineTelemetryService.ExecuteInActivity(PipelineActivityType pipelineActivityType, Action action) at SyncInvokeUpdateGatewayConfiguration(Object , Object[] , Object[] ) at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs) at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage11(MessageRpc& rpc) at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)
Seems to read like some sort of proxy issue. I assume you are looking at the troubleshooting guide here:
https://powerbi.microsoft.com/en-us/documentation/powerbi-gateway-enterprise-tshoot/
Have you checked out the manual proxy configuration instructions here:
https://msdn.microsoft.com/library/kd3cf2ex.aspx
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