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ejulianomaestro
New Member

Problem with new card in app in landscape mode

When using the new card together with the embedded power bi, there are problems viewing it in landscape mode.

When opening the application with the device in portrait mode, it displays the card correctly, however, when placing the device in landscape, none of the dashboard components are displayed.

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v-shex-msft
Community Support
Community Support

HI @ejulianomaestro,

What type of mobile app are you used? The OS and mobile app versions? Can you please share some more detail information about this issue? They should help us clarify your scenario and test to troubleshoot.

How to Get Your Question Answered Quickly  

Regards,
Xiaoxin Sheng

Community Support Team _ Xiaoxin
If this post helps, please consider accept as solution to help other members find it more quickly.

I'm simulating through the browser (with F12) an Iphone 14 pro max.

We are using Power BI Embedded.

If we add any Power BI visual, it works correctly, that is, when we open the device in portrait, it displays according to the mobile model. When we open it in landscape, the web model opens.

However, when adding the new card look, it displays correctly in portrait, but does not display anything in landscape.

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