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My company is using a historgram with some customizations to it to display a histogram how we want based on the data that is returned. These are the packages we are using within the Power BI Desktop
Yes, the display is up and running 24/7.
I asked about the personal gateway app, not the display. Python and R visuals on the Power BI Service only work with Personal Gateways.
Can you confirm that the personal gateway that you have set up for this is running at the time your users attempt to use the visual?