Error : Couldn't load the data for this visual

[Xperl]

Hello,

We have a PB Embedded running on our Azur platform. Sometimes we stop the service and re-activated it. I reactivate the service 2 hours ago and when i launch my powerBi Embedded, no visual element are loaded.

I checked some points :

- the Azure service is running

- Pibx is connected to data

- pibx is published and configured for embedded and works fine on power bi pro

All was ok yesterday.

Here's the error log : 

"Impossible de charger les données de cet élément visuel

Impossible d'extraire les données de cet élément visuel. Veuillez réessayer plus tard.
Réessayez plus tard ou contactez le support. Si vous contactez le support, fournissez ces informations.

ID d'activité7fc1efd4-e6a9-4e36-9c7d-c0d18c3d6a6b

ID de demande84446a72-06e3-91ac-4cb2-3ad77271fa71

ID de corrélation0d5de26d-6d64-ff39-c977-fc6626b5a933

HeureThu Nov 22 2018 17:08:07 GMT+0100 (heure normale d’Europe centrale)

Version13.0.7382.168

URI du clusterhttps://WABI-NORTH-EUROPE-redirect.analysis.windows.net"

Thanks for your help,

[zoloturu]

Hello @Xperl,

1) Did you try to refresh the Power BI Service?

2) Which Power BI Embedded SKU do you use?

3) Which connection do you have in the report? DirectQuery/Import?

4) How many reports are in workspaces stored in this PBI Embedded capacity?

5) Check capacity metrics (RAM usage) in Azure portal during last time.

Regards,
Ruslan
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[Xperl · Accepted solution]

Hi,

Thanks for ur answer.

We found the problem, a colleague changes the rights on reports without saying us ...

Ben