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[MayankDeshmukh]

Hi 
I am getting the following error message while using Power BI Desktop Application.

let me know if anyone have encounter the same before , and how to fix this .

[v-yaningy-msft · Accepted solution]

Hi, @MayankDeshmukh 

Thanks for @VahidDM reply.

1. Whether your computer system is the windows7 version, starting from January 31, 2021, Windows 7 no longer supports Power BI Desktop.

For reference: Get Power BI Desktop

2. Any specific policy and firewall rules existed on your device? (they may block power bi process)

3. You may check Troubleshoot opening Power BI Desktop and try Download Power BI Desktop directly.

4. Try to uninstall completely, reboot the machine and try to install PBI Desktop again.

For reference: Download

and you could also try to old version

Previous monthly updates to Power BI Desktop and the Power BI service

Best Regards,
Yang
Community Support Team

If there is any post helps, then please consider Accept it as the solution to help the other members find it more quickly.
If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!

How to get your questions answered quickly --  How to provide sample data in the Power BI Forum

[VahidDM]

Hi @MayankDeshmukh 

If you could not find the result, it would be good to raise the issue in the related section of the Communitywebsite:
https://community.fabric.microsoft.com/t5/Issues/idb-p/Issues

If this post helps, please consider accepting it as the solution to help the other members find it more quickly.

Appreciate your Kudos!! 

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