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hi so i am trying to create a cohort analysis. i have three columns; user id, order date, total amount paid.
i am trying to find the customer retention rate. but my output is coming as shown below. but i know i have 6k repeat customers out of 76k customers. so there is a small churn % which is not reflecting on my cohort. the no.s on my cohort is count of user id. Please if you have encountered similar issues, please help me.
@sampurna95 , refer if my blog can help
Period Of Stay – Cohort Analysis: https://community.powerbi.com/t5/Community-Blog/Customer-Retention-Part-3-Period-Of-Stay-Cohort-Anal...
If this does not help
Can you share sample data and sample output in table format? Or a sample pbix after removing sensitive data.
User | Count |
---|---|
98 | |
90 | |
77 | |
71 | |
64 |
User | Count |
---|---|
114 | |
98 | |
96 | |
68 | |
67 |