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bwelsh
Helper I
Helper I

Updated Personal Gateway, Now it Cant Find Folder

I have a report that is pulling information from a folder on the network. This was working just fine, however now I am receiving an error in the power bi service that that it cant locate the folder. I have checked the folder, and it is still their and hasn't been changed. Any thoughts?
1 REPLY 1
v-yuezhe-msft
Employee
Employee

@bwelsh,

What is the format of the folder path? Do you use UNC path? Please add the folder data source within on-premises gateway, use on-premises gateway instead of personal gateway to refresh your dataset and check if you encounter any issues.

Regards,
Lydia

Community Support Team _ Lydia Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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