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cmengel
Advocate II
Advocate II

New Slicer doesn't respond in Power BI Service

I built a report using the new slicer visual.

 

I love the design / formatting options.  Nice upgrade.

 

However, after publishing my report to PBI Service, I can't interact with the slicer.

It acts like it's just an image.

 

I can't click anything to change which item is selected.

 

I'm using the November 2023 version of PBI Desktop.

 

Anyone else having this experience?

1 ACCEPTED SOLUTION
PijushRoy
Super User
Super User

Hi @cmengel 

As  @Idrissshatila said, I haven't faced anything like this.

I Hope Interaction is working fine because it is working on the desktop.

I have faced a few cases, where visual behavior is not as expected,
For troubleshooting, please try to create a separate page, and build some visuals including New Slicer, publish in service, and check.

If you face the same problem, as @Idrissshatila said, please connect with MS Team

If solved your requirement, please mark this answer as SOLUTION.
If this comment helps you, appreciate your KUDOS

Thanks
Pijush

View solution in original post

3 REPLIES 3
cmengel
Advocate II
Advocate II

I did create a new page and added the slicer and publish to the Service.  Initially, it gave me the same result.

 

However, this morning I opened the report in the Service and the slicer works the same as it does on desktop.

I added a slicer to a page, published the report to the Service again and everything continues to work as expected.

 

Perhaps, it just needed some time to update internally.  Not sure, but it's working and that's what I need.

 

Thanks for the replies and the ideas.  Much appreciated!  This community is awesome!

PijushRoy
Super User
Super User

Hi @cmengel 

As  @Idrissshatila said, I haven't faced anything like this.

I Hope Interaction is working fine because it is working on the desktop.

I have faced a few cases, where visual behavior is not as expected,
For troubleshooting, please try to create a separate page, and build some visuals including New Slicer, publish in service, and check.

If you face the same problem, as @Idrissshatila said, please connect with MS Team

If solved your requirement, please mark this answer as SOLUTION.
If this comment helps you, appreciate your KUDOS

Thanks
Pijush

Idrissshatila
Super User
Super User

Hello @cmengel ,

 

I haven't seen any resent case such as this case, so maybe try to republish the report and if it still have the same behaivior then you could reach out to microsoft support and report your case https://support.powerbi.com



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