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I would like to identify a trend of the backlog of service tickets
The measure would count the number of tickets that arrived on or before the "date" and have a closed date on or after the date...
Example on last monday there were 20 open tickets, 15 were open prior to that day and 5 were opened on that day.
Wow, you don't even need a variation of Open Tickets, you need Open Tickets. It's even called Open Tickets!! 🙂
https://community.powerbi.com/t5/Quick-Measures-Gallery/Open-Tickets/m-p/409364#M147
Tickets Open =
VAR tmpTickets = ADDCOLUMNS('service Ticket',"Effective Date",IF(ISBLANK([DateCompleted]),TODAY(),[DateCompleted]))
VAR tmpTable =
SELECTCOLUMNS(
FILTER(
GENERATE(
tmpTickets,
'Date'
),
[Date] >= [DateCreated] &&
[Date] <= [Effective Date]
),
"ID",'service Ticket'[TicketID],
"Date",[Date]
)
VAR tmpTable1 = GROUPBY(tmpTable,[ID],"Count",COUNTX(CURRENTGROUP(),[Date]))
RETURN COUNTROWS(tmpTable1)
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