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Anonymous
Not applicable

Intermittent Unable to Sign in Error

‎10-02-2019 08:03 AM

I have inttermittant error logging into my Power BI desktop client.

 

image.png

 

The only way to get around it that I have found is to re-start my laptop, which isn't always practical as I usuallu have several windows open at the same time.

Can someone please let me know how to get around this without having to restart?

Thanks 

Jeff

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v-yuta-msft
Community Support
Community Support

‎10-03-2019 01:45 AM

@Anonymous ,

 

Have you configured any proxy server in your system? If you have, close the proxy and try again.

11.PNG  

 

Community Support Team _ Jimmy Tao

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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Anonymous
Not applicable
In response to v-yuta-msft

‎10-03-2019 03:22 AM

I haven't, but our laptops are pretty locked down by the IT team.

Surely if this has been set, it would permanently affect Power BI?

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parry2k
Super User
Super User

‎10-02-2019 08:54 AM

@Anonymous I never seen this issue, it seems like something to do with your network but interesting thing is that it works after you reboot. Is there any vpn or other application you run which stops  login.



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Anonymous
Not applicable
In response to parry2k

‎10-03-2019 12:14 AM

I don't think so.

It will work fine for a while, opening new windows without any issue, then suddenly any new window I open won't log in.

This then continues until I reboot.

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