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Hi Everyone,
I have call logs where I am trying to find the overlapping calls to figure out the max concurrent calls I have every hour.
Data Example:
JoinTime | LeaveTime |
3/8/18 8:01 AM | 3/8/18 9:38 AM |
3/8/18 8:04 AM | 3/8/18 9:38 AM |
3/8/18 9:03 AM | 3/8/18 9:39 AM |
3/8/18 9:09 AM | 3/8/18 9:39 AM |
3/8/18 9:23 AM | 3/8/18 9:29 AM |
3/8/18 9:23 AM | 3/8/18 9:29 AM |
3/8/18 9:30 AM | 3/8/18 9:56 AM |
What I need to come up with is the following
Hour of day (24hr) | Max Calls |
0 | 1 |
1 | 2 |
2 | 2 |
3 | 8 |
4 | 2 |
5 | 3 |
6 | 7 |
7 | 0 |
8 | 4 |
9 | 4 |
10 | 3 |
11 | 3 |
12 | 4 |
13 | 3 |
14 | 5 |
15 | 3 |
16 | 3 |
17 | 3 |
18 | 4 |
19 | 5 |
20 | 4 |
21 | 3 |
22 | 2 |
23 | 3 |
Any ideas to point me in the right direction? I don't even know where to start.
Solved! Go to Solution.
@pstew12 ,
Firstly generate a 24h series table using dax:
Hours = GENERATESERIES(0, 23, 1)
Then you can create a table like below, you can add other conditions in the switch expression.
Result Table =
SELECTCOLUMNS (
Hours,
"Hour of day(24hr)", Hours[Value],
"Max Calls", SWITCH (
Hours[Value],
8, CALCULATE (
COUNTROWS ( 'Table' ),
FILTER (
'Table',
NOT (
HOUR ( 'Table'[JoinTime] ) >= 9
|| HOUR ( 'Table'[LeaveTime] ) < 8
)
)
),
9, CALCULATE (
COUNTROWS ( 'Table' ),
FILTER (
'Table',
NOT (
HOUR ( 'Table'[JoinTime] ) >= 10
|| HOUR ( 'Table'[LeaveTime] ) < 9
)
)
)
)
)
Please also refer to the pbix file attached.
Community Support Team _ Jimmy Tao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Hello @pstew12!
I am currently encountering the same problem you had, I need to calculate the maximum number of simultaneous calls for each hour of the day. Did you manage to get it out?
Thanks in advance.
Greetings,
Bibi
@pstew12 ,
Firstly generate a 24h series table using dax:
Hours = GENERATESERIES(0, 23, 1)
Then you can create a table like below, you can add other conditions in the switch expression.
Result Table =
SELECTCOLUMNS (
Hours,
"Hour of day(24hr)", Hours[Value],
"Max Calls", SWITCH (
Hours[Value],
8, CALCULATE (
COUNTROWS ( 'Table' ),
FILTER (
'Table',
NOT (
HOUR ( 'Table'[JoinTime] ) >= 9
|| HOUR ( 'Table'[LeaveTime] ) < 8
)
)
),
9, CALCULATE (
COUNTROWS ( 'Table' ),
FILTER (
'Table',
NOT (
HOUR ( 'Table'[JoinTime] ) >= 10
|| HOUR ( 'Table'[LeaveTime] ) < 9
)
)
)
)
)
Please also refer to the pbix file attached.
Community Support Team _ Jimmy Tao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
I dont want to count mutually exclusive count repeatedly. For eg. if there are mutually exclusive calls like
C1 from 8:00 to 8:05 ,
C2 from 8:06 to 8:10
C3 from 8:11 to 8:15.
By the method explained above for 8, it will give count =3 but I want the count as 1
i.e. excluding mutually exclusive calls because they will be sharing the resource or license
Ok, If I want to filter by date how can I make this dynamic?
@pstew12 ,
I'm afraid this couldn't be achieved because power bi doesn't support dynamic calculate table.
Community Support Team _ Jimmy Tao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
You need something like Open Tickets:
https://community.powerbi.com/t5/Quick-Measures-Gallery/Open-Tickets/td-p/409364
Thats helpful but how can I do it over a 24 hour period?
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