Failure trying to share power bi report with Pro user in B2B mode

[jdlayton]

Hi, 

I am trying to share a report with one of my customers.

He gets an error when clicking on report access button in the Power BI email.

Hubo un problema.
Intente de nuevo más tarde.

DETALLES TÉCNICOS
Error desconocido. Si el error continúa, proporcione la siguiente información cuando solicite asistencia.

Fecha y hora: 2022-03-17 11:32:43Z

Id. de la actividad: 1d63a14b-d366-4e27-8629-e83b8f6f6612

User has been already invited in AAD as external user and assigned permissions in Power BI workspace and report as well.

Any help appreciated.

Thanks

[jdlayton · Accepted solution]

I've already achived to share in B2B mode from Pro license to Pro license. It's just like in the Microsoft reference.

The issue was a limitation when sharing with Pro Trial. Once you purchase the Pro licence it works perfectly.

Thanks

[v-luwang-msft]

Hi @jdlayton ,

Whether the shared report is in Premium space and whether the shared user is a ppu license?

Users must have a Premium Per User (PPU) license to access content in a Premium Per User (PPU) workspace or app. 

REFER:

https://docs.microsoft.com/en-us/power-bi/enterprise/service-premium-per-user-faq 

Alternatively you can try,remove the account ,then re-invite the user to the resource.

refer:

Error when an external user accepts a SharePoint Online invitation by using another account

Did I answer your question? Mark my post as a solution!

Best Regards

Lucien