Error: Access is denied when start up Power BI Desktop

[MonkeySam]

Hi All,

Need help here.

All of sudden I am not able to start up Power BI Desktop anymore and the error says: Something went wrong -> Access is denied.

Below is the detail of error copied. I have even re-installed Power BI Desktop but still get the same error. Does anyone know how to fix? Thanks.

Feedback Type:

Frown (Error)

Error Message:

Access is denied

Stack Trace:

System.ComponentModel.Win32Exception

   at System.Diagnostics.Process.StartWithCreateProcess(ProcessStartInfo startInfo)

   at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcess.Start()

   at System.Threading.Tasks.Task.Execute()

--- End of stack trace from previous location where exception was thrown ---

   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

   at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesService.<StartProcess>d__22.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

   at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<HandleAwaitableAsyncExceptions>d__1.MoveNext()

Stack Trace Message:

Access is denied

Invocation Stack Trace:

   at Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()

   at Microsoft.Mashup.Client.UI.Shared.StackTraceInfo..ctor(String exceptionStackTrace, String invocationStackTrace, String exceptionMessage)

   at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.GetStackTraceInfo(Exception e)

   at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowHandle activeWindow, IUIHost uiHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture)

   at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.<>c__DisplayClass15_0.<HandleException>b__0()

   at Microsoft.Mashup.Host.Document.SynchronizationContextExtensions.<>c__DisplayClass2_1.<SendAndMarshalExceptions>b__0(Object null)

   at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)

   at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)

   at System.Delegate.DynamicInvokeImpl(Object[] args)

   at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)

   at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)

   at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)

   at System.Windows.Forms.Control.InvokeMarshaledCallbacks()

   at System.Windows.Forms.Control.MarshaledInvoke(Control caller, Delegate method, Object[] args, Boolean synchronous)

   at System.Windows.Forms.Control.Invoke(Delegate method, Object[] args)

   at System.Windows.Forms.WindowsFormsSynchronizationContext.Send(SendOrPostCallback d, Object state)

   at Microsoft.Mashup.Host.Document.SynchronizationContextExtensions.SendAndMarshalExceptions(SynchronizationContext context, Action callback)

   at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.HandleException(Exception e)

   at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<HandleAwaitableAsyncExceptions>d__1.MoveNext()

   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)

   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)

   at System.Runtime.CompilerServices.AsyncMethodBuilderCore.MoveNextRunner.Run()

   at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)

   at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)

   at System.Delegate.DynamicInvokeImpl(Object[] args)

   at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)

   at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)

   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)

   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)

   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)

   at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)

   at System.Windows.Forms.Control.InvokeMarshaledCallbacks()

   at System.Windows.Forms.Control.WndProc(Message& m)

   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

   at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)

   at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)

   at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)

   at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)

   at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)

   at Microsoft.PowerBI.Client.Windows.Services.UIBlockingService.WaitOnUIThreadForTaskCompletion[T](Task`1 task)

   at Microsoft.PowerBI.Client.Windows.Services.UIBlockingService.BlockUIAndRun[T](Func`1 asyncMethod)

   at Microsoft.PowerBI.Client.Windows.Services.FileManager.OpenFile(IPowerBIWindowService windowService, IPbixFile fileToOpen, Nullable`1 entryPoint)

   at Microsoft.PowerBI.Client.Program.TryOpenOrCreateReport(IUIHost uiHost, IPowerBIWindowService windowService, IFileManager fileManager, IFileHistoryManager fileHistoryManager, String filePath, FileType fileType, IFileInformationProtectionManager fileInformationProtectionManager)

   at Microsoft.PowerBI.Client.Program.<>c__DisplayClass4_0.<Main>b__1()

   at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()

   at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)

   at Microsoft.PowerBI.Client.Program.Main(String[] args)

Error Code:

-2147467259 (0x80004005)

PowerBINonFatalError:

{"AppName":"PBIDesktop","AppVersion":"2.90.782.0","ModuleName":"Microsoft.PowerBI.Client.Windows.dll","Component":"Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcess","Error":"System.ComponentModel.Win32Exception","MethodDef":"Start","ErrorOffset":"96"}

PowerBIUserFeedbackServices_IsReported:

True

[v-xiaoyan-msft · Accepted solution]

Hi@MonkeySam,

Do you have local admin rights to My Computer based on company policy ?  If not or your permissions have been modified, it is recommended to contact the administrator and try again, which can also result in access denial.

Hope it helps.

Best Regards,
Caitlyn Yan

If this post helps then please consider Accept it as the solution to help the other members find it more quickly.

[MonkeySam]

Hi Caitlyn,

There is nothing changed at my organization but I think I can live with starting up Power BI Desktop as administrator as workaround for time being. Appreciate your reply.

[amitchandak]

@MonkeySam , Have you installed a new version? Or is there any system update pending?

[MonkeySam]

@amitchandak,

Thanks for the message.

I have the latest v. 2.90.782.0 installed. No, I don't have any system update pending.

After my 8th re-installation last night, I was able to open Power BI Desktop from checking automatic start up box at the last step. BUT, I am experiencing the same error again this morning.

Very weird and frustrating....

[amitchandak]

@MonkeySam , I think you should log an issue or support ticket 

Issue: 

https://community.powerbi.com/t5/Issues/idb-p/Issues

Support

https://powerbi.microsoft.com/en-us/support/