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gilmore_staci
Helper I
Helper I

Case Timeline

‎03-28-2024 10:50 AM

gilmore_staci_0-1711648056089.png

I have an ask that when someone clicks on a case in a table (these are from Salesforce) they see the breakdown of the substatuses of that case and then markers for the Response, Restore and Resolve times being filled in.  Is there a way to accomplish this either by something out of the box or an additional visual I can download?

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gilmore_staci
Helper I
Helper I

‎03-29-2024 06:12 AM

no, that was something someone drew up but I downloaded that Timeline box and its not at all what it describes

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v-xuxinyi-msft
Community Support
Community Support

‎03-29-2024 01:46 AM

Hi @gilmore_staci 

 

Please can you tell me if this is the visualization you are using?

vxuxinyimsft_0-1711701670246.png

 

Best Regards,
Yulia Xu

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