Cannot access old account

[ArchStanton1]

Hi,

I logged on today and I had to re-register my details.

My organisation has just migrated everyone across into a new IT tenant.

The old and new tenant Microsoft user accounts which I login with are associated to the same email address (the one I'm currently signed in with). The problem I have is that PowerBI no longer recognises me as the same user. When I tried to access the community forum today I had to re-register my details (Time Zone etc).

The only difference between my accounts is the .onmicrosoft.com username which underpins my work email address.

Is there a way to link or sync these accounts in the PowerBI community?

My new community username is ArchStanton1 but the old one where I had ~100 messages was just ArchStanton. 

Thanks

[danextian]

Hi @ArchStanton1 ,

When I changed my email address as I moved to anotherrr company, I had a to fill-up the form so the new email add would be linked to my current profile. Please refer to this thread:

https://community.fabric.microsoft.com/t5/Community-Feedback/changing-email/m-p/2712040 

[ArchStanton1]

Thank you. I've submittd the form so lets see what happens.