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Hi all,
I had great success reaching out last time, I thought I would try again...
In PBI, I have a column called Three Point Check that contains either 'Required', 'Not Required' or blank.
Name | Date | Three Point Check |
Andy | 25/07/2023 | Required |
Andy | 25/07/2023 | Not Required |
Mandy | 25/07/2023 | Required |
Mandy | 25/07/2023 |
The formula (once pivoted in excel) used to give an SLA is:
=SUM('Not Required'+'Required')/('Not Required'+'Required'+ blank)
Essentially, I'm hoping someone is clever enough to formulate a DAX to find out each agents SLA per day.
Hope this makes sense. Thank you for your time 🙂
Solved! Go to Solution.
Hi @Auski
Try :
Hi @Auski
Try :
Glad to help 🙂
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