Auto recovery contains some recovered files that haven't been opened

[wnicholl]

Could use some assitance with an issue I'm experencing with PBI desktop.  My current version is Power BI Version 2.119.986.0 64BIT July.  I have a report that I cannot save upon any changes, plus the "Working on it" doesn't seem to respond.  At the top of the report is says "Auto recovery contains some recovered files that haven't been opened", so I beleive the report is corrupt. 

I can go into the folder that contains to see the few versions of the recovered reports/files. I'm not sure how to appraoch this issue. Shoud I delete the recovered pbix. files or download a newer version to have it overwrite the older version. Its a rather large model with multiple sources and dax formaulas and I'm trying to save with out redoing the report.

If anyone has some insights to help I'd appriciate it. Please let me know if you need any additional information that may help. Thank you in advance.   

[wnicholl]

Unfortionatly, I wasn't able to open the recovered files. They presented with a white screen and a message "Not Responding".  I'll download a newer version to see if that helps.  

[v-tangjie-msft · Accepted solution]

Hi @wnicholl ,

Here are the steps you can take to address this issue:

1.Do Not Delete Recovered Files Yet.

2.Attempt to Open Recovered Files: Try to open the recovered files one by one to see if any of them can be opened without issues. Make sure to save any recovered file that opens successfully under a new name.

3.Install the Latest Version of Power BI Desktop. You can download the latest version from the official: Downloads | Microsoft Power BI

4.Recover Unsaved Work: If you had unsaved work, there might be a temporary file that has been created. You can search for files with a extension in the Power BI working directories and try to rename them to to see if they can be opened ..tmp.pbix.

Best Regards,

Neeko Tang

If this post  helps, then please consider Accept it as the solution  to help the other members find it more quickly. 

[wnicholl]

I was able to correct the issue by deleting the recovery files. I tested this on a test file then removed the recovery file for that instance. I was able to open and save the file with no issues. So I removed the others and I was able to produce that same result.

[wnicholl]

@v-tangjie-msft 

I appricate you getting back to me. I'll get back to you shortly!