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wiktor_nus
New Member

data source refresh error

Hi, I'm having trouble refreshing the data source. Everything is refreshed on the dextopic application. On the Web, I get this message:
The last attempt to refresh failed due to an internal service error. This is usually a temporary problem. If you try again later and this message appears again, contact support.

Everything worked until yesterda. Please, help me

3 REPLIES 3
GilbertQ
Super User II
Super User II

Hi @wiktor_nus 

 

Could you make sure that you have got the latest version of the Gateway installed if you are using the gateway.

 

Also if you can make sure you have installled and are using the latest version of the Power BI Desktop.





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I have the latest versions installed. I also have another source attached and everything is ok. When publishing this source from power bi desktop I get the message "Publishing finished, but refreshing the dataset failed. Manually refresh the dataset in the service or schedule a refresh". I will add that refreshing on power bi desktop works fine, but there is a message when refreshing via the web:
The last attempt to refresh failed due to an internal service error. This is usually a temporary problem. If you try again later and this message appears again, contact support.

Hi @wiktor_nus , what is the data source for the failed refreshed dataset? Had it been refreshed successfully on the service for a period of time before this error occurred last week? Is it able to be refreshed now?

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