Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Register now to learn Fabric in free live sessions led by the best Microsoft experts. From Apr 16 to May 9, in English and Spanish.

Reply
Checklist
Advocate II
Advocate II

Sharing premium capacity reports via Teams asks to upgrade to pro license

Hello, 

 

Suddenly end users at my company can not access the reports via Teams. The message that they get asks them to upgrade to pro license.  The report is located in premium capacity workspace (EM1), so the Pro license should not be required, also they were able to see report few hours ago. 

Checklist_1-1626418775368.png

 

Checklist_0-1626418662323.png

 

 This behaivor is really strange:

1. Few hours ago they were able to access the reports via Teams, but suddenly they get this message.
2. They can still access some older reports via Teams that are also in the premium capacity workspace
3. If the report that they can still access is re-added as a new Teams tab then they get the same message, however the old tab still works for them.

4. Some free users can access the reports, some can't  altough they all have same licenses and access rights. 

 

How can I fix it? It is really critical for my company that the reports are accessible via Teams and this has to be solved ASAP

 

 

 

 

2 REPLIES 2
gustavuse
New Member

I have the same setup (EM1 license and I am power pro)and my end users are also having the same problem.  I have shared with them via teams and sharepoint.  They can no longer see the reports unless they are power bi pro.

v-jayw-msft
Community Support
Community Support

Hi @Checklist ,

 

You may take a look at known-issues-and-limitations about using Power BI with Microsoft Teams.

Or you could check the Issues forum here: https://community.powerbi.com/t5/Issues/idb-p/Issues.

If it is not there, then you could post it.

 

Best Regards,

Jay

Community Support Team _ Jay
If this post helps, then please consider Accept it as the solution
to help the other members find it.

Helpful resources

Announcements
Microsoft Fabric Learn Together

Microsoft Fabric Learn Together

Covering the world! 9:00-10:30 AM Sydney, 4:00-5:30 PM CET (Paris/Berlin), 7:00-8:30 PM Mexico City

PBI_APRIL_CAROUSEL1

Power BI Monthly Update - April 2024

Check out the April 2024 Power BI update to learn about new features.

April Fabric Community Update

Fabric Community Update - April 2024

Find out what's new and trending in the Fabric Community.

Top Kudoed Authors