Hi, @normanclarus ;
First you can let your colleague check the following items:
1. Check whether RLS exists.
2. Have administrators turned off the function of sharing reports? If your tenant admin has disabled shareable links to People in your organization, you can only copy and share links to Specific people or People with existing access.
3. Whether the sharer and the sharer use another organization, and whether both are PRO licenses or above.
4.If you have reshare permissions to the report , but you do not have reshare permissions to the report’s underlying data, your shareable links will not give access to the underlying data.
5. Can you share error screenshots.
https://docs.microsoft.com/en-us/power-bi/collaborate-share/service-share-dashboards
Best Regards,
Community Support Team_ Yalan Wu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
