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pjn Frequent Visitor
Frequent Visitor

Re: Refresh Now and Scheduled Refresh Not Working

I've just noticed that our dashboard has stopped refreshing since 16th January. All CSV files are stored in OneDrive for Business and accessed using Csv.Document(Web.Contents()). This has been working perfectly since end of last November and nobody has republished or changed settings since then.

 

Checking credentials showed that approx half of our oAuth2 data sources had 'lost' the credentials. Fixed these and tried again but refresh is still failing with the message "An unknown error has occurred. Please try again. If the issue continues, please contact support".

 

The company I'm doing this small dashboard for is rapidly losing faith in this solution. The project was almost scrapped back in November when there was an ongoing issue saving credentials (reported by a number of people in the community) that took a few weeks to be fully resolved. I'll be getting called back in tomorrow at my own expense to explain to them why I can't fix it, and will yet again have to defend Power BI as a suitable system for their usage.

 

EDIT: A few hours later and things seem to be working again now. Hopefully tomorrow's scheduled refresh will work as expected to save me a trip to this client's office.

 

 

 

lili3103 Occasional Visitor
Occasional Visitor

Re: Refresh Now and Scheduled Refresh Not Working

Hello everyone, when i click on refresh now PowerBI.com  it says that that a refresh is happening, but then nothing would refresh and no failure notification appears 

Frostbyte Visitor
Visitor

Re: Refresh Now and Scheduled Refresh Not Working

It is August, 2017, and this problem is still present.  Are the Power BI developers even concerned that their software contains so many bugs such as this?

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