Metric Scorecard - Nothing loads when clicking on the "Metrics" button on powerbi.com

[mgraham1989]

Just recieved a Pro license and was trying to play around with the scorecarding functionality but when I click on the Metrics button, nothing changes. Could I be missing a permission to access this function?

[DataVizGuy]

I am dealing with the same issue currently. Has anyone identified the root cause of this issue?

[v-yinliw-msft]

Hi @mgraham1989 ,

When you click the Metrics in the Power BI Service, you didn't turn to this page?

You can use the scorecard with the new scorecard button.

Hope this helps you.

Best Regards,

Community Support Team _Yinliw

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[mgraham1989]

when I click on the metric button, the screen does not react. For example, i click on the metric button to the left on the screenshot below and the screen stays in that same view.