DataFlow won't refresh (More details in post)

[Anonymous]

Hi,

I've had a dataflow for the past month or so refreshing perfectly, then a couple of days ago stopped working. The only error codes i get are:

Error: Internal error Request ID: 7b18a887-afc4-ad00-2a03-dddb42349e53 Activity ID: 19ed7381-d84c-45e6-8aac-c209ac6c44ae

The strange thing is that the exact same query works perfectly when pasted into PowerQuery in Excel...

Any ideas what the issue could be?

I can post the query code if needed?

Edit: Worth noting that it doesn't even attempt to refresh, just instantly fails as soon as I press Refresh

[v-shex-msft]

Hi @Anonymous ,

Where are your tenant host? Please share more detail information so that I can trace the detailed error logs:

Where is my Power BI tenant located?

Regards,

Xiaoxin Sheng

[Anonymous]

Hi,

Thanks for the reply, my tenant is located in North Europe (Ireland)

[v-shex-msft · Accepted solution]

Hi @Anonymous ,

According to trace error message, it sounds like your datasource configuration has been changed or authorization has been changed. Please double check on that datasource and credentials to confirm if any changes apply to it.

"Exception during AAD Operation: Microsoft.IdentityModel.Clients.ActiveDirectory.AdalServiceException:
AADSTS50076: Due to a configuration change made by your administrator, or because you moved to a new location, you must use multi-factor authentication to access '00000009-0000-0000-c000-000000000000'.

If above not help, you can also consider to open a support ticket to get more support, it is free for pro and above license.

submit a support ticket

Regards,

Xiaoxin Sheng