Can't export to Power BI Desktop format

[abc_1234]

Hi guys, I need help to export a power bi.

Situation: I am owner "A" of the dashboard and I am trying to export a power bi by logging in with a user called "B". On my machine I can download it, but when I try to export from a VM logged in with user "B" both in windows and in PBI, it presents the error below.

ID da atividade: c170ee91-038f-492a-ab69-b50d1f222476
Solicitar ID: d5e828ed-5454-c70b-cd63-8a0fee028d0f
ID de correlação: 49c9c94a-3055-44c0-3091-3d9f1cb0f2bb
Código de status: 0
Hora: Thu Nov 19 2020 09:52:40 GMT-0300 (Horário Padrão de Brasília)
Versão do serviço: 13.0.14742.76
Versão do Cliente: 2011.2.03777-train
Cluster URI: https://wabi-us-north-central-redirect.analysis.windows.net/

[v-xuding-msft]

Hi @abc_1234 ,

There is a similar issue about this error. The user encountered it using PBI Dektop Sep 2020. Whay version do you use? Please try to update to the latest version of Power BI Desktop and republish the report to the Service.  

[collinq]

Hi @abc_1234 ,

The first question to confirm is, does the user have permissions to download this file?  Or, was your report created ON Power Bi Service itself?  If that is true, you can't export to a pbix.  

If you review the "Considerations and Troubleshooting" section of this article, then you may also find your cause.

I would appreciate Kudos if my response was helpful. I would also appreciate it if you would Mark this As a Solution if it solved the problem. Thanks!