Invalid connection credentials Gateway Impersonation Error

[rizwanfa]

Hello,

I am getting this invalid connection credentials error while adding new data soruce in the power BI site.

I have tried adding the data source with user name in both formats user_name@domain.ie and NTDomain\user_name.

The user password is the Power BI website login password which is different then network password.

Our login domain is like 'NTDomain\user_name' and email format is user_name@company_name.ie.

The gateway service is running under the 'NTDomain\user_name' and Power BI website login is user_name@company_name.ie.

Coudl this be an issue?

Unable to connect: We encountered an error while trying to connect to TESTDB.

Details: "Invalid connection credentials."

Activity ID:	a236eed1-66ae-4286-b43f-49f825be701c
Request ID:	d941ce9e-9a61-b124-6d3c-efc8a7c18c6f
Cluster URI:	https://wabi-north-europe-redirect.analysis.windows.net
Status code:	400
Error Code:	DM_GWPipeline_Gateway_ImpersonationError
Time:	Fri Mar 18 2016 12:24:40 GMT+0000 (GMT Standard Time)
Version:	13.0.1100.174

[Anonymous]

i am facing the same issue, previously couple of months i successfully connected few datasources, this time its not allsowing  me to add one.

[Koumos]

The same msg on me... and the problem is still from 13/09/2017!!! NO Response from the Power BI Team!!!

[nateweaver]

I'm getting the same error, no response from the PowerBI team...

[Koumos]

I'm getting the same error from 13/09/2017 and no response from the PowerBI team... very sad!