Appfigures connector throwing an error

[vaughnteegarden]

I set up the Appfigures connector and it was working fine. Then one day I started getting errors when trying to refresh data. 

To test, I added Appfigures as a new datasource to a blank report.  I can preview the "Sales" table in the Navigator just fine, but clicking the "Products" table gives the error "Expression.Error: Access to the resource is forbidden."

I know the credentials are okay, because the Sales table works. So this is either a problem with the connector (maybe something has changed on Appfigures API), or my account. 

Has anyone else encountered this? Is there a way I can report the connector as not working?

[Icey]

Hi @vaughnteegarden ,

I haven't used Appfigures before. I registered a new account for testing, but the issue you mentioned did not occur.

Please check if any access has been changed.

In addition, my Power BI Desktop Version is 2.88.802.0 64-bit (December 2020). Please upgrade your Power BI Desktop to the latest version 2.88.1144.0 and try it again.

Best regards

Icey

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[vaughnteegarden · Accepted solution]

Hi Icey,

Thanks for testing that. On my end, I have had no changes to access (and as stated the access still works for the sales table), but since it worked for you it must be something with my account. 

Workaround:
I ended up working around the connector problem by configuring two new connections (one for products, one for sales data) directly to their API in web mode. Normally this would result in summarized data, but by by specifying "csv" as the data format, I am able to get row-by-row data.  This seems to be more flexible as well, as I have more control over the number of records returned, their date range, and so forth.