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On two different iPads I've started to get an error when loading reports, saying "Can't load JS", and the reports won't show. This happened using version 5.0 the Power BI app. I haven't found any method to solve the issue, except for completely re-installing the app.
Is this a known issue and, if so, what can I do to solve it?
Hi thank you for reporting this!
In order to better investigate we will need a few follow ups:
1.Is this a regression from previous app version? were you able to open these reports before?
2. Can you share a screenshots of the slides that won't render so we'd know which visuals are being used?
1. Yes, they were possible to open before.
2. Sorry, but I don't have any iPad in that state anymore and I'm not able to replicate it. It happened to all reports I had available and I'm using lots of different visuals.
Hi,
I am not sure i understand correctly, do you say you don't have an iPad or you have one but the issue is not replicating?