Reply
Regular Visitor
Posts: 35
Registered: ‎10-22-2015

"Can't load JS" error in iOS app

[ Edited ]

On two different iPads I've started to get an error when loading reports, saying "Can't load JS", and the reports won't show. This happened using version 5.0 the Power BI app. I haven't found any method to solve the issue, except for completely re-installing the app.

Is this a known issue and, if so, what can I do to solve it?

Moderator
Posts: 143
Registered: ‎06-24-2015

Re: "Can't load JS" error in iOS app

 

Hi thank you for reporting this!

In order to better investigate we will need a few follow ups:

 

1.Is this a regression from previous app version?  were you able to open these reports before?

2. Can you share a screenshots of the slides that won't render so we'd know which visuals are being used?

 

Regular Visitor
Posts: 35
Registered: ‎10-22-2015

Re: "Can't load JS" error in iOS app

1. Yes, they were possible to open before.

2. Sorry, but I don't have any iPad in that state anymore and I'm not able to replicate it. It happened to all reports I had available and I'm using lots of different visuals. 

Moderator
Posts: 143
Registered: ‎06-24-2015

Re: "Can't load JS" error in iOS app

Hi,

I am not sure i understand correctly, do you say you don't have an iPad or you have one but the issue is not replicating?

Regular Visitor
Posts: 37
Registered: ‎10-11-2015

Re: "Can't load JS" error in iOS app

I have the same problem, could you fixed it?