Totals of Date Fields added together

[dommyw277]

Hi, how do i count how many open tickets i have by month if i have a created and closed columns but want to know the total by month so need to add both created and closed together?

[v-yiruan-msft · Accepted solution]

Hi @dommyw277 ,

You can refer the following links to get it:

Power BI: Tickets tracking full dashboard 

Tickets created = 
CALCULATE(COUNT('ticketsData'[ticketID]),
'ticketsData'[status]="created")

Tickets closed = 
CALCULATE(COUNT('ticketsData'[ticketID]),
'ticketsData'[status]="closed")

powerbi - Power BI, DAX - Count number of closed cases by day, when "open date" is establishing the ...

Closed by Closing Date = 
CALCULATE(
    COUNT('Case'[Case Number]);
    'Case'[Status] = "Closed";
    USERELATIONSHIP('Case'[Date Closed]; 'Calendar'[Date])
)

If the above one can't help you get the expected result, please provide some sample data in your tables (exclude sensitive data) with Text format and your expected result with special examples and screenshots. Later I will check if there is any workaround to achieve your requirement. You can refer the following link to share the required info:

How to provide sample data in the Power BI Forum

And It is better if you can share a simplified pbix file. You can refer the following link to upload the file to the community. Thank you.

How to upload PBI in Community

Best Regards