Report shows blank after publishing it

[bonillmj]

Good Day,

I need help with this issue. Yesterday while working on a .pbix file, it crashed and closed the application. After re-opening the report, all visuals were showing blank,

I went to the queries and most of them had an error message of downloads being disabled and to try to refresh preview.

I refreshed all previews and the data itself seemed fine.

After applying changes I noticed some strange things:

• Images would not show
• Visual colors would revert to default despite having a custom theme

I ignored the color issue, replaced the images and published it. However, the report on PBI service shows blank. It doesn't even show the pages. It just shows sheet 1 as if I was doing a new report from scratch yet all tables and measures show on the field list.

What could be causing this issue?

[v-robertq-msft · Accepted solution]

Hi, @bonillmj 

According to your description, I guess the problems exist in the RLS of your dataset or the version of your Power BI desktop.

First, you should check if the RLS of your dataset has a limitation on you, in this situation, you are not available to some data so that the visual in the report also shows blank.

Second, you can click here to go to update your Power BI desktop, which can reduce some unnecessary problems.

What’s more, you can click “Ctrl”+” Delete” to clear cache from the browser, or try to open the report through other browsers.

More info about RLS from Desktop to Service:

https://docs.microsoft.com/en-us/power-bi/admin/service-admin-rls

More info about this problem:

https://community.powerbi.com/t5/Report-Server/Table-visual-not-rendering-properly-in-PowerBi-Report...

https://community.powerbi.com/t5/Desktop/PBI-Service-Visuals-showing-Blanks-and-not-in-Desktop/td-p/...

Best Regards,

Community Support Team _Robert Qin

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[amitchandak]

@bonillmj , Clear Cache and repulish and refresh and try again.

What version of power bi Desktop your are on. Make sure you are on Nov 2020 release.