Power Bi failing to refresh

[FCF]

hi

for  some strange reason  my  scheduled refreshes have all started to fail with this error message.

Failure details: The last refresh attempt failed because of an internal service error. This is usually a transient issue. If you try again later and still see this message, contact support.

i do not have gateway errors

Refresh  history states  "invalid connection  credentials"

[littlemojopuppy · Accepted solution]

I'm assuming you've verified that the account you're using has permissions on the data source it's trying to refresh from?

In Desktop, File > Options and settings > data source settings.  Check the permissions for each of the data sources there too.

[v-eqin-msft]

Hi @FCF ,

Glad to know your issue has been resolved ,please consider Accept your last reply as the solution to help the other members find it more quickly.

Best Regards,
Eyelyn Qin

[v-eqin-msft]

Hi @FCF ,

What's your data source?

You could go to Data source setting to edit the credentials:

Best Regards,
Eyelyn Qin
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[FCF · Accepted solution]

i have removed the new calendar  spreadsheet that was created and installed the original. it seems that was the problem. all seems to be working as expected.  thanks

[littlemojopuppy · Accepted solution]

I'm assuming you've verified that the account you're using has permissions on the data source it's trying to refresh from?

In Desktop, File > Options and settings > data source settings.  Check the permissions for each of the data sources there too.