Percentage calculation by total figures per team

[Anonymous]

Hello, can someone help me please. I have a table of calls taken by teams across since March to present date. In the SLA Met, I have either SLA Achieved or SLA Breached. Now, in the visual view, it displays all of the SLA data by team, i.e. one figure for SLA Achieved and one figure for SLA breached. Now, I need to work out the percentage of each of these total by the amount of calls a team has taken during the above period. How can I do this?

So, the percentage needs to be next to each team after the total calls for that team. Hope this makes sense?

[v-yangliu-msft]

Hi  @Anonymous ,

This needs to be measured

Here are the steps you can follow：

1. Create measure.

Total =
SUMX('Table',[SLA Achieved]+[SLA Breached])

SLA_AchievedPercent =
DIVIDE(SUM('Table'[SLA Achieved]),[Total])

2. Result：

You can downloaded PBIX file from here.

If my answer is not what you need, can you share sample data and sample output in table format? Or a sample pbix after removing sensitive data.

Best Regards,

Liu Yang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[amitchandak]

@Anonymous , are these measure ?

Final measure is not clear to me

Try something like these measure , if they are measures

% SLA Achieved=  divide([SLA Achieved] ,[SLA Achieved] +[SLA Breached])

% SLA Breached=  divide([SLA Breached] ,[SLA Achieved] +[SLA Breached])

[Anonymous]

Thanks, no, the columns are not measures, they are grouped together for each team and the by SLA status. I wanted the percentage figure next to Total for each team. Sorry, I'm fairly new, a novice to Power BI, just had approx 2 weeks exposure to it.