Marketplace issue

[henrii89]

I cant load charts from Marketplace, show me a text with the message: "Is not possible load the visual object. May be a temporary issue. Try later"

Could you please help me to solve this issue.

Thanks

[v-gizhi-msft]

Hi,

Please refer to this:

https://community.powerbi.com/t5/Desktop/Desktop-Custom-Visuals-not-importing-Cant-import-any/td-p/5... 

Hope this helps.

Best Regards,

Giotto Zhi

[Anonymous]

Hi @henrii89  ,

Please check the Power BI update, Update your power BI if it is not updates.

If you face the same problem after uodating I will recommend you to uninstall the app and install is again.

Regards,

Gaurav 

[henrii89]

I have to be Pro to add charts?

Regards

[Anonymous]

@henrii89 

Nope, Every Accound holder could add charts from marketplace.

I